-Working with several companies to grow their business digitally.-handling multiple clients from various part of the world.

- Worked closely with the district manager to formulate and build the store brand. - Addressed customer inquiries and resolved complaints.- Opened a new store location and assisted in recruiting and training new staff.- Determined staff promotions and demotions, and terminated employees when necessary.- Completed weekly schedules according to payroll policies.- Trained all new managers on store procedures and policies.- Addressed and corrected sales staff communication issues in a tactful and effective manner.

- Contributed to merchandising ideas at team sale meetings.- Stocked and restocked inventory when shipments were received.- Reorganized the sales floor to meet company demands.- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.- Fulfilled customer shipping needs using FEDEX and USPS methods.- Trained staff to deliver outstanding customer service.

- Attended client meetings. - Managed proposal packages for clients.

- Helped clients make decisions with their home needs - Provided customers with a great customer experience - Worked with vendors, ordering the store's merchandise and receiving credits. - Setting up customer's delivery and following up with delivery team.- Inventorying and receiving of store merchandise. - Responsible for customer's special orders, helping throughout the store, working special equipment and helping with the registers when needed.