Margaret M. Email and Phone Number
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A strategic and top-performing SENIOR INFORMATION TECHNOLOGY EXECUTIVE with demonstrated success in technology transformation and innovation, emerging technology, AI, machine learning, agile methodology, enterprise architecture, project management, change management, and busines process improvement. Develops a technology vision and mission to enable strategic business outcomes. Creates alignment for new initiatives with C-level executives. Excels in building high-performing software and machine learning engineering teams for new initiatives. Proven aptitude for consistently achieving budgets, deadlines, and project objectives while minimizing costs and risk.
Zions Bancorporation
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Chief Technology OfficerZions Bancorporation Oct 2023 - PresentSalt Lake City, Utah, Us
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Cto Consumer Banking TechnologyDiscover Financial Services 2021 - Oct 2023Riverwoods, Il, UsLead the product and platform technologies for Consumer Banking: Deposits, Home Loans, Student Loans and Personal Loans. Setting the technology strategy for modernization and building an outstanding engineering culture. -
Managing Vice President, Messaging, Conversational Ai & Emerging TechnologiesCapital One 2019 - 2020Mclean, Va, UsLed conversational AI, consumer messaging, and emerging technology engineering teams, including technology behind Eno (company’s natural language SMS chatbot). Set technology strategy and organizational design for intelligent assistants with Natural Language Processing and Machine Learning. Established strategic direction for digital commerce and Capital One Labs within emerging technology. -
Vice President, Conversational Ai & Messaging PlatformsCapital One 2016 - 2019Mclean, Va, Us-Lead technical strategy for the conversation platform, which powers Eno, Capital One's chatbot-Building out a world class team for conversational AI-Accountable for the enterprise messaging platform for email, SMS, alerts and notifications. Transforming to an enterprise self service model, that is API and cloud based.Lead Capital One's Richmond Women in Technology chapter, part of Capital One's Women in Technology initiative.
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Sr Director Software Engineering, Consumer Identity & Messaging PlatformsCapital One 2010 - 2016Mclean, Va, UsLed consumer identity and messaging technology platforms for company. Directed consumer single sign on effort, consolidating multiple WAM technologies into single solution, providing customers with ability to use one login for multiple products and sites. Managed strategy and execution for next generation technology solutions for consumer identity, including move to open source solutions and highly scalable solution. Set strategy and execution for company’s application framework, enabling divisions to develop their own applications, with common standards and infrastructure.
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Sr. Director, OperationsCapital One 2006 - 2010Mclean, Va, UsPartnership Operations, 2008-2010. Oversaw lifecycle ownership of Partnerships customers and products. Set strategic direction for co-brand and private label capabilities. Supported prospecting process and deal negotiations. Created initial operations strategy and built team as company re-entered co-branded credit partnerships. Drove a repeatable execution strategy, with different levels of customization meet partner needs and created operational efficienciesCustomer Management Center Card Operations, 2006-2008. Led program management office of 30 FTE, accountable for delivery of strategic initiatives in customer management operations and partnerships. Established portfolio management function within customer management center, including project prioritization, resource allocation, and capacity management.
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Senior Director, Global Financial Services Information TechnologyCapital One 2004 - 2006Mclean, Va, UsDirected application development teams supporting several emerging lines of business. Partnered extensively with other internal divisions to deliver technology solutions by leveraging their infrastructure. Minimized technology costs to emerging lines of business. Led data conversion of installment loans within six-month window from internal to external provider. Championed use of agile software development methods to reduce delivery time by up to 50%. Utilized co-location, iterative, and adaptive planning methods. Led IT-wide effort to pilot estimation method to raise delivery competency. Demonstrated that repeatable estimation method improved ability to hit budget and delivery dates.
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Director, EngineeringCapital One 2001 - 2004Mclean, Va, UsDirector, Internet and Intranet Services, 2003-2004. Managed design and development teams for internet card services and intranet services. Launched effort to streamline IT operations through consolidation of technology software and hardware platforms, creating 40% reduction in expenses. Outsourced internet and intranet development functions to India as part of broader outsourcing initiative. Led team in building award-winning internal portal serving all associates.Director, Cross Sell Business Information Officer, 2001-2003. Partnered with marketing and analysis to identify key initiatives for cross sell business. Led project management team to deliver initiatives, and worked cross functionally to deliver initiatives. Oversaw key initiatives including launching innovation center to test products and revamping business processes of several cross sell products.
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Sr Manager, EngineeringCapital One 1998 - 2001Mclean, Va, UsAt Capital One's subsidiary, America One, led program to launch cross sell system to market and fulfill on cellular merchandise and plan upgrades. Directed program to redesign retention system, resulting in 25% overall increase in retention rates.
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Assistant Professor, Systems EngineeringUniversity Of Virginia 1995 - 1998Charlottesville, Va, UsTaught undergraduate and graduate courses in systems engineering, with concentration in information systems analysis. Conducted research including parallel algorithms for optimization problems. -
Database AdministratorGreenwich Capital Markets 1989 - 1991Greenwich, Ct, UsProvided technical and analytical support to mortgage backed sales and trading efforts. Maintained system integrity of analytic databases and supported developers.
Margaret M. Skills
Margaret M. Education Details
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Cornell UniversityOperations Research And Industrial Engineering -
Lehigh UniversityIndustrial & Systems Engineering
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Lehigh UniversityIndustrial And Systems Engineering
Frequently Asked Questions about Margaret M.
What company does Margaret M. work for?
Margaret M. works for Zions Bancorporation
What is Margaret M.'s role at the current company?
Margaret M.'s current role is IT Executive | Tech Strategy | Results Focused | Digital Transformation & Innovation | Conversational AI & Emerging Technology.
What is Margaret M.'s email address?
Margaret M.'s email address is ma****@****one.com
What is Margaret M.'s direct phone number?
Margaret M.'s direct phone number is +170344*****
What schools did Margaret M. attend?
Margaret M. attended Cornell University, Lehigh University, Lehigh University.
What skills is Margaret M. known for?
Margaret M. has skills like Vendor Management, It Strategy, Business Analysis, Sdlc, Program Management, Process Improvement, Project Management, Project Portfolio Management, Enterprise Architecture, Business Process Improvement, Analytics, Integration.
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