Supervise staff from start to finish; recruiting, hiring, coaching, training and terminations. Manage employee conflict and resolution within a timely manner.Oversee work schedules for staff and accommodate flexibility as neededDemonstrate leadership as a trainer for all new employees.Manage and document daily monetary fluctuations within the company and she where improvement is needed.Inventory control: Estimate product demand according to seasonal trends and popularity. Maintain appropriate inventory to avoid overage or depleted stock. Prepare orders for multiple vendors’ delivery schedules.Engage with every customer to ensure 100% customer satisfaction and provide outstanding service to increase customer loyalty. Quickly and effectively resolve any customer complaints or concerns.Event planning and marketing strategies to draw clientele and increase revenue.Monitor registers and produce reporting to balance daily and weekly sales reports Multi-task at a face pace

Greet and serve a high volume of customersDocumenting of daily monetary fluctuationsResponsible for closing/locking the door without supervision, counting money, placing all beer and liquor orders

Received Bachelor’s Degree in Business Administration in 2018 from Franklin University. Has over 10 years of experience in working with client relations, something that I truly enjoy. I strive to provide a listening ear and a comforting word to all who visit the Center. Thrives on using my skills to to positively impact the Center and the clients we serve.

Documenting of daily monetary fluctuationsUse of Microsoft Office for several tasks and learned and developed further knowledge of, Word, Excel, Access, PowerPoint, and OutlookUsing WDLS database system Working with co-workers to place orders to be out on timePreparing paperwork for drivers

Greet and serve a high volume of customersDocumenting of daily monetary fluctuationsQuickly and effectively solve customer challengesConstantly seeking new ways to improve customer service

Greeting clients in a high volume reception area*Answering multiple phone lines*Coordinating conference room usage *Using Microsoft Office for several tasks

Review and set up presentations in Excel*Email clients for quotes*Filing

Setting up area and preparing POS system and files for AM shift*Greet and serve customers*Documenting of daily monetary fluctuations

Greeting clients in a high volume reception areaAnswering multiple phone lines Use of Microsoft Office for several tasksPreparing new hire employee packets, filing, and sorting mail

Working with customers over the phone with overages/shortages*Data entry*Preparing paper work and filing