Margaret Smith Email and Phone Number

Oversee employees to manage scheduling, assign work assignments, educate and enforce workplace policies·Assistant in management of team members across multiple sites.· Work with touring band managers to confirm inventory, create merchandise displays, and complete settlements· Troubleshoot technical problems with Point of Sales and assist in higher level customer service issues· Onboard and train new hires on workplace policy, procedure, and point of sales usage· Manage and account for product inventory.

-Merchandise Manager: Poppy-Godless/Goddess Tour 2023-Merchandise Manager: Ricky Montgomery-Bittersweet Daze Tour 2023-Merchandise Manager/VIP Coordinator: Robert DeLong & DREAMERS tour 2023-Production Assistant: AT&T Promo Event, Giant Spoon, Miami, April 2023-Merchandise Manager: The Monster USA, Miami 2023-Merchandise Manager: Ricky Montgomery Overtime Tour 2022-Merchandise Manager: Magic Mike Live, Miami 2022

· Oversee employees to manage scheduling, assign work assignments, educate and enforce workplace policies·Assistant in management of team members across multiple sites.· Work with touring band managers to confirm inventory, create merchandise displays, and complete settlements· Troubleshoot technical problems with Point of Sales and assist in higher level customer service issues· Onboard and train new hires on workplace policy, procedure, and point of sales usage· Manage and account for product inventory.

Assess family needs, link to appropriate services, and monitor progress with providers and families.Implement safety plans and behavioral agreements against harm based on identifying safety concerns that are to be periodically reviewed and updatedAdvocate for youth and family needs while also empowering family members to advocate on their own behalf and behalf of their children.Established and led the Diversity, Equity and Inclusion Committee which identifies areas of growth and need for diversity and inclusion at the siteCoordinate across national locations and departments to create and lead the LGBTQ+ Employee Resource Group in order to bring in professional development opportunities, create community engagement, and foster support for LGBTQ+ employees and clients. Created and led training on topics such as racial equity, LGBTQ+ best practices, and safety planning on self harm behaviors and suicidal ideation.

Identified immediate needs of child survivors and provided resources and referrals to local agencies.Build trauma-informed curriculum and facilitate support groups for child and teen secondary survivors. Evaluate and research regional organizations that provide child and family programs, clothing, food, mental health services, and LGBTQ+ services to create an agency-wide database.Lead violence prevention programming at schools, juvenile justice centers, and after school programs for individuals of all ages.Collaborate to hire, train, and supervise college interns for the Child and Youth Program

Taught English as a second language to students ages 11-15 years old.Assisted Indonesian teachers in expanding their resources and teaching techniques. Worked with the librarians to bring in recreational reading materials for students through donations and a lending program with the city library. Conducted training sessions for other Peace Corps Volunteers and their Counterparts at official Peace Corps Training Conferences and upon request by other schools, including sessions about gender equality, student friendly schools, and library development.Conducted cultural exchanges on a daily basis.

Emotionally supported child victims through the reporting and subsequent legal processes from forensic interviews to accompanying them to court appearances.Attended forensic interviews, dependency court hearings, and court proceedings to keep case files up to date.Reviewed and opened files on NCATrak and communicated with several law enforcement agencies.Provided resources and information to the families at the center as well as helped them to fill out applications for resources.

Conduct studies involving eye-witness investigation & jury decision-making, input research information into databases