Margaret Alcala

Margaret Alcala Email and Phone Number

Assistant HOA & Condo Association Manager @ The Select Group, Inc.
Margaret Alcala's Location
Norfolk, Virginia, United States, United States
Margaret Alcala's Contact Details

Margaret Alcala personal email

n/a
About Margaret Alcala

Efficient, accuracy-driven professional with more than 5 years of experience delivering key clerical support to internal teams, customers, vendors, and other stakeholders.

Margaret Alcala's Current Company Details
The Select Group, Inc.

The Select Group, Inc.

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Assistant HOA & Condo Association Manager
Employees:
27
Margaret Alcala Work Experience Details
  • The Select Group, Inc.
    Assistant Association Manager
    The Select Group, Inc. Aug 2023 - Present
    Virginia Beach, Va
  • Vsa Association Management
    Customer Support Specialist
    Vsa Association Management Sep 2021 - Jul 2023
    Virginia Beach, Virginia, United States
  • Property Management Associates
    Admin/Compliance Support
    Property Management Associates May 2018 - Nov 2020
    Virginia Beach, Va
    Support for HOA and Condo Association owners in regards to HOA payments, questions about assessments, violations and maintenance. Main compliance support. In charge of handling incoming violations for owner maintenance, landscaping issues, improper storage of items on property, pet and vehicle violations, etc.
  • Innova Group Llc, Sub Llc Of Tarr, Inc.
    Administrative Support
    Innova Group Llc, Sub Llc Of Tarr, Inc. Jan 2017 - Aug 2017
    Greater San Diego Area
    -Worked from home for the duration of employment-Managed wide variety of customer service and administrative tasks to resolve customer issuesquickly and efficiently.-Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.-Handled daily heavy flow of paperwork and cooperated with the accounting departments oninvoicing and shipping problems.-Compiled sales and marketing reports.-Assisted with team building initiatives and overall support for maintenance of organizationalculture and employee morale.
  • Zenith Llc, Sub Llc Of Tarr, Inc.
    Administrative Support
    Zenith Llc, Sub Llc Of Tarr, Inc. Sep 2016 - Jan 2017
    Greater San Diego Area
    -Worked from home for the duration of employment.-Documented all customer inquiries and comments thoroughly and quickly.-Placed special merchandise orders for customers.-Answered customer questions about product availability and shipment times.-Analyzed call volume and average call time to monitor Customer Service Representativeperformance and productivity.-Drafted daily financial reports.-Collaborated with designers and the editorial team on marketing materials.-Proofed drafts of promotional materials.-Assisted with receptionist duties, file organization and research and development.
  • Tarr Inc
    Administrative Support And Customer Service
    Tarr Inc Jan 2013 - Oct 2016
    Greater San Diego Area
    -Worked from home for the majority of employment.-Handled all customer relations issues in a gracious manner and in accordance with companypolicies.-Shared best practices for sales and customer service with other team members to help improve thestore's efficiency.-Mastery of customer service management systems and databases.-Analyzed call volume and average call time to monitor Customer Service Representativeperformance and productivity.-Met or exceeded service and quality standards every review period.-Prepared reports for senior management.-Entered numerical data into databases in a timely and accurate manner.-Compiled quarterly reports, financial spreadsheets and organizational charts to improve officeorganization.-Assisted with receptionist duties, file organization and research and development.

Margaret Alcala Skills

Social Media Customer Service Microsoft Office Marketing Management Social Media Marketing Microsoft Excel Time Management Account Management Advertising Marketing Communications Marketing Strategy Microsoft Online Marketing Online Advertising

Margaret Alcala Education Details

Frequently Asked Questions about Margaret Alcala

What company does Margaret Alcala work for?

Margaret Alcala works for The Select Group, Inc.

What is Margaret Alcala's role at the current company?

Margaret Alcala's current role is Assistant HOA & Condo Association Manager.

What is Margaret Alcala's email address?

Margaret Alcala's email address is ma****@****ies.com

What schools did Margaret Alcala attend?

Margaret Alcala attended Lancaster County Career And Technology Center.

What are some of Margaret Alcala's interests?

Margaret Alcala has interest in Children, Education.

What skills is Margaret Alcala known for?

Margaret Alcala has skills like Social Media, Customer Service, Microsoft Office, Marketing, Management, Social Media Marketing, Microsoft Excel, Time Management, Account Management, Advertising, Marketing Communications, Marketing Strategy.

Who are Margaret Alcala's colleagues?

Margaret Alcala's colleagues are Ashley Stewart, Rita Phippins, Karla Bagtas, Dana Mcmanus, Michele Mcclure, Michelle Siewers, Kimberly Herr.

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