Margaret Terrell, Shrm-Cp Email & Phone Number

Portland, OR, US

Hillsboro, Oregon, United States

• Received Gold Award for innovative leadership to develop and implement a revamped recruiting program.
• Led the team to build a comprehensive new approach to career fair recruiting, resulting in short-term and long-term hiring results in a particularly challenging environment
• After an almost 3-year hiatus, assisted in establishing an innovative new recruiting/career fair strategy where HR, management, and other representatives attended 13 virtual and in-person career fairs across the country
• Conducted benchmark research, industry scanning, proposals, and set up new technologies to better access college students (Handshake) which gives NPI direct access to hundreds of thousands of students across the.
• Developed a Company branding and social media strategy including new banners, giveaways, collateral, and other support materials for our in-person career fairs as well as social media to boost online engagement and.
• Created and delivered career fair training for managers and other participants

Hillsboro, Oregon

• Responsible for the day-to-day operations of the employee benefit programs including leaves of absence for 300+ employees.
• Improved communication during the pandemic to achieve exemplary customer service
• Analyzed and recommended new benefits which best met employee and company needs
• Updated and streamlined internal intranet system to include relevant benefits communication
• Managed employee engagement initiatives including coffee carts, gifts, and wellness programs
• Maintained and audited benefit records including 401(k), loan files, and benefits billing

Hillsboro, Oregon

• Promoted to HR Generalist from Recruiter position because of taking on additional roles within the HR department.
• Implemented a new HRIS system from Ceridian to Paycom
• Created training material such as work instructions, reference guides, checklists, and forms
• Contributing member of the Environmental, Health & Safety and the Employee of the Month Committees
• Attended relevant Leadership Development workshops, Barran Liebman seminars, SHRM webinars, BOLI training courses, and Microsoft classes through Kinetics
• Promoted teamwork, achieved stellar customer service ratings, produced quality work, juggled a variety of projects, and volunteered to help in an assortment of areas

Hillsboro, OR

• Responsible for full cycle recruiting efforts including professional, engineering, technology, and manufacturing positions, as well as the company liaison for the contingent workforce.
• Consulted with hiring managers to develop a recruiting plan and hiring strategy
• Took quick action to get job openings posted and review resumes as they are received
• Excellent communication skills in summarizing interview notes so hiring managers can decide whether move forward
• Good follow-up and communication with candidates
• Increased caliber of candidates by instituting new interview and screening techniques

Portland, Oregon Area

• Worked on a team of four in an organization of 300+. Provided support in the areas of recruiting, background checks, new hire paperwork, personnel files, job description editing, and other job duties as assigned.
• Expanded social media platforms to recruit and attract candidates
• Attended job fairs and enthusiastically supported the company and its mission
• Updated employee handbook for compliance with recent changes in employment law
• Served on Policy and Procedure Task Force and Interview Task Force

Firestone, Colorado, United States

• Served as the sole, dedicated HR representative for 160+ personnel. Provided support in the areas of interviewing, on-boarding, personnel actions, benefits, timecards, payroll, and HR data reporting.
• Successfully compiled detailed weekly sales and labor excel reports well within deadlines
• Attended STAR Safety team meetings and reviewed Departmental Safety rules with new hires
• Researched payroll discrepancies with excellent problem-solving skills
• Participated in Cultural Council meetings and empowered members to make a difference in our store with greater associate engagement and mentoring of new hires
• Acted as a resource for benefits questions including FMLA, health benefits, and open enrollment

Firestone, Colorado

• Managed 10 employees, including support, training, and performance evaluations
• Investigated and resolved customer inquiries and complaints in a timely and sympathetic manner resulting in world class customer satisfaction