Margaret West Email and Phone Number

Oversee the day to day operations of a mid-size law firm with 60+ employees. Under the direction of the COO, manage the office staff and attorneys, including hiring, firing, training, coaching, counseling, and terminating employees as needed. Manage onboarding of new employees including benefits orientation and new hire training. Prepare payroll of 60+ employees. Establish and maintain comprehensive files and records including confidential material regarding employees, benefits, workers’ compensation, and other insurances.

Under the direction of the Assistant Superintendent of Business Services, serve as primary contact for all health and workers’ compensation benefits. Communicate daily with employees and vendors regarding eligibility, enrollment, claims, benefit maintenance and other benefit related needs. Interpret and explain rules and regulations regarding policies. Serve as liaison between employees and insurance companies/TPA. Coordinate and implement annual Open Enrollment periods for employer sponsored benefits. Provide benefit orientation to eligible on-boarding employees. Respond to and manage workers’ compensation claims including filing of claims, follow up paperwork, and interaction with workers’ compensation insurance provider. Establish and maintain comprehensive files and records including confidential material regarding employees, benefits, workers’ compensation, and insurance.

Direct administration for a global business development and distribution agency. Work with CEO to create and execute company-wide administration for Executives and Sales Representatives. Manage benefits administration, recruitment and new-hire procedures, employment law compliance, records and employee relations. Process payroll, accounts payables and receivables.• Research and implement benefit and insurance solutions, including medical, dental, and property and casualty.

Work with Office Administrator, CFO and Managing Partner to develop, direct, and administer firm wide HR policies and procedures. Handle benefits administration, staff recruitment and new hire orientation, employee relations, disciplinary actions and terminations, employment law compliance, leave of absence programs, personnel records, and HR workplace issues. Manage secretarial and administrative staff. Organize special events.

Assisted Office Administrator and CFO with all aspects of human resources management, including payroll, employee relations, personal records, open enrollment, recruitment and marketing.