Margaret West Email and Phone Number

Missy, Founder and CEO of Missology Speaks, is a powerhouse of transformation and inspiration. Through her visionary coaching programs and seminars, she has breathed new life into countless individuals and taken organizations from good to extraordinary. Her expertise spans a dynamic range of clients, from young adults entering the workforce to front-office teams and top executives, delivering professional mastery in areas like leadership, emotional intelligence, career readiness, conflict resolution, and operational excellence.At Missology Speaks, passion meets purpose. Missy specializes in empowering clients and teams to find their unique voice and unlock their full potential. Her transformative approach combines cutting-edge coaching strategies, insightful needs assessments, and tailored programs that elevate performance and foster elite team building. Whether in person or virtual, her work sparks growth, resilience, and undeniable success.Missology Speaks: Where futures are restored, voices are found, and excellence becomes the standard.

HUBZone Company

• Using sales, business development, marketing techniques and networking to attract new business owners• Identifying and approaching suitable candidates best suit for the position of a rental agent/consultant• Receiving and reviewing applications, managing interviews and creating a shortlist of candidates• Offering advice to both clients and candidates on pay rates, training and career progression• Advertising vacancies appropriately by drafting and placing adverts in a wide range of media, e.g., newspapers, websites, job fairs, direct recruitment, etc

Key Accomplishments:• Provide consultation and guidance to senior management and partners in the interpretation of human resource management policies, procedures, programs and application of related government laws and regulations.• Strategically integrate effective HR processes, programs and practices into their daily operations• Conduct periodic audits of human resource activities to ensure compliance with policies and procedures

Responsible for Selected Employee Group and Private Banking Members with total assets exceeding $75k new and existing business relationships; proactively initiate, develop and manage long-term profitable relationships.Key Accomplishments: Use lead generation processes such as networking, cold-call prospecting and sales presentations to increase client base which increased membership by 30%.Developed and led a Student Credit Union Program for all elementary schools of Alexandra, Virginia which increased overall branch youth membership by 3,000 individual accounts.Trained and developed both the students and teachers on how to successfully run the Student Credit Union Program.Developed an online tracking system for membership new and current membership ratio.Successfully presented at State Department forums in Florida, New Hampshire, New Orleans and South Carolina. As a result, increased membership percentage by 20% within 3 months of employment.Negotiated 4 new State Department Federal Credit Union ATM machines in 4 high traffic areas within Washington DC and VA resulting in a 40% spike in member growth within 3 ½ months.

Human Resources Recruiter, Sr. Officer 2004 –2006Successful recruitment of management and non-management positions for 25 northern Maryland and 2 Delaware supermarket in-store bank branches. Staffing quotas ranged from 10 to 20 employees per branch. Key Accomplishments:Exceptional ability to anticipate executive management preferences by a high interview-to-offer ratio.Implemented successful recruitment strategies for the Supermarket in-store branches and lowered turnover by 35%.Spearheaded an onsite visit initiative program with the Supermarket in-store branches which increased retention for new and existing employees and built lasting relationships with Branch Management.Designed and facilitated an orientation feedback program to make sure the new hire ratio remained consistent resulting in low turnover within 6 months of initiating program.Developed and facilitated sessions regarding organizational objectives such as Career Management, Goal Setting and Successful Employee Tips for Advancement.