Margaret Whitehead Email and Phone Number

-Lead strategic initiatives to expand market presence and drive revenue growth.-Identify and capitalize on new business opportunities.-Cultivate and nurture partnerships to enhance company growth.-Direct a team in conducting comprehensive market analyses.-Foster and maintain strong client relationships.-Develop innovative sales and marketing strategies to meet customer needs.-Ensure profitability and sustainability through strategic planning.-Uphold highest standards of quality and integrity in all operations.

NMLS #2023606

Nordstrom Honors and Awards: Assistant Department Manager SpotlightCurious and Ever Changing AwardCustomer Obsessed AwardOwner at Heart AwardQuarter 3 2018 Divisional Market Winner, Midwest Region2019 Anniversary Nordypalooza WinnerQuarter 4 2018 Divisional Market Winner, Midwest Region

-Customer Obsessed: Educate and Empower salespeople to confidently wardrobe their customers through Nordstrom Customer Service. Drive incremental sales through social media, Styleboard, and technology.-Owner at Heart: Owner of my business and support my store manager through all events, contests, and overall business challenges-Curious and Ever Changing: I understand where our company is going towards and Service Experience is more important than ever. The customer is always at the front of my mind. -Here to Win: Have a solid plan to increase sales and sell through product to insure a healthy bottom line.

-Educate sales people on all tools and processes of Nordstrom-Motivate and inspire sales people to provide amazing customer service -Strive to build positive team relationships to drive results within departments -Open to change and multitasking both on and off the sales floor -Enhance the overall customer experience at Nordstrom and empower sales people to do the same everyday

-Set and achieve personal sales goals while supporting the goals of the department.-Work one-on-one with customers’ apparel needs to ensure an exceptional Nordstrom experience.-Managed daily department maintenance tasks as well as updating hourly sales per day.

-Creating designs for different registered student organizations' apparel.-Communication liaison between corporate and the student liaison.

- Effectively work with clients to enhance their wardrobe during different seasons.- Communicated effectively with customers to set client appointment times - Used leadership skills to manage sales associates during chaotic times on the sales floor.