Margaret Back

Margaret Back Email and Phone Number

Business Process Architect at McAfee @ McAfee
santa clara, california, united states
Margaret Back's Location
Menifee, California, United States, United States
Margaret Back's Contact Details

Margaret Back personal email

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About Margaret Back

Software Professional with over 25 years experience in a wide range of company size, industry and positions. Have designed, implemented or supported databases and systems for sales and marketing analysis, manufacturing processes, mortgage servicing, business intelligence and decision support, and CRM. Excellent organizational, interpersonal, written and oral communication skills. Experienced in requirement facilitation and development, documentation, data integrity investigation, analysis and interpretation of data and concise communication to management. Currently looking for opportunities to use my range of skills to jump quickly into challenges and then work with the team to identify and create solutions.Specialties: User Requirements, End User and Systems Documentation, QA Testing, Data Analysis, Databases, Business Analysis, Project Management, and System Implementation. Strong MS Office skills, MS Access. Actuate, TOAD, Informatica, Crystal Reports, MS Project, Visio, Robo Help, MadCap Flare and SQL. Client/Server design, Web Design, implementation using Visual Basic, Oracle, Lotus Notes and Java. Background in Oracle, Informatica, Crystal Reports, Actuate, Proclarity and MS Access.

Margaret Back's Current Company Details
McAfee

Mcafee

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Business Process Architect at McAfee
santa clara, california, united states
Website:
mcafee.com
Employees:
9906
Margaret Back Work Experience Details
  • Mcafee
    Business Process Architect
    Mcafee Apr 2012 - Present
    Menifee, Ca
  • Etouch Systems
    Business Systems Analyst
    Etouch Systems Sep 2011 - Mar 2012
    Consulting as a Business Systems Analyst with client McAfee, Inc. on the Partner Portal Redesign project. Defining requirements for Search, SSO, CRM data integration, Content Management solution for re-vamp of the Partner Portal site.
  • Resources Global Professionals
    Business Systems Analyst
    Resources Global Professionals Nov 2010 - Aug 2011
    Assignment with client Life Technologies, Inc. Life Technologies was created as a merger of Applied BioSystems and Invitrogen. They are now kicking off an ambitious project to merge their 2 eCommerce websites.
  • Liberty Ims
    Qa/Documentation Specialist
    Liberty Ims Sep 2005 - Jul 2008
    Developed and executed test cases for Document Management Application. Converted Application Help from RoboHelp to MadCap Flare. Re-wrote and streamlined application help to be more user friendly and updated to current help user experience standards. This position was a part-time telecommuting position.
  • Option One Mortgage
    Edw Project Manager/Sr. Business System Analyst
    Option One Mortgage 2001 - 2005
    • Project Manager/Sr. BSA for the EDW Project Assessment, Road Map and Methodology Tracks. Completed 52 JAD session interviews of key SME’s over 2 months. Created first corporate wide data usage analysis. Increased data consistency by 70% with creation and chairmanship of the Enterprise Information Providers User Group. Communicated with senior management on needs assessment, prioritization and issue management. Chaired the EDW Steering Committee. Managed BI Tool Evaluation. Improved data quality by 60% by implemented IQ Insight. • Met externally driven conversion deadline for changing the loan number from 7 digits to 12 digits. Analyzed the database and application impact of the Expanded Loan Number project in 2 months. Managed modifications to 30 applications in 5 months. • Created and implemented a data warehouse for loan servicing to support reporting for Collections. Created User Requirements and Source Analysis documentation as well as specifications for 54 Actuate reports. Trained end users on Actuate. • Wrote Compass Methodology (SDLC) training guide and created the training program to train the IT staff in Compass Methodology. Created the Compass Roles Matrix. Taught methodology to Development and QA teams.
  • Lante
    Project Lead
    Lante May 2000 - Oct 2001
    Project Lead on Octane Project, a B2B platform for commercial real estate. Designed and implemented fast paced, rigorous user requirements JAD sessions that brought together SME's from a consortium of competing commercial real estate companies. Managed the completion of 100 + complex Use Cases in 8 weeks with a staff of 4 business analysts. Project Lead on whatshotnow.com B2B e-commerce development in the final phase of the project. Assisted in managing final user requirements definition, development schedule, QA testing and implementation. Facilitated knowledge transfer to key players in the client company. Assisted Principals with industry research, busines plan evaluation, user research for multitude of potential and existing clients. Prepared proposals, presented concepts, facilitated client working sessions and managed client relationships.
  • Edwards Lifesciences
    Business Systems Analyst
    Edwards Lifesciences Sep 1991 - May 2000
    • Managed a $375K CRM project from RFP through production. Implemented Prevail® in Lotus Notes. • Designed, developed and implemented 2 client server applications (CDPLink and CP Vital Stats) with over 150 users in home office, outside sales force and Puerto Rico mfg operation. Reduced operating expenses by $500K, reduced inventory and scrap by $1 M, reduced cycle time from months to days. • Additional achievements and projects: o Product Recall data extraction and management – cut cycle time from 2 wks to 2 days; Sales Tracing system – reduced time to compete sales tracing from 2 days to 4 hours; Baxter Research Medical Integration - Integrate the data of a purchased company and added it as a division in our sales and marketing data warehouse. Extensive ETL; Developed, maintained and taught others on complex queries using MS Access -> Oracle; SAM-Net team Application support and Sales Analysis at all levels for 300 users in Sales, Finance, Marketing, Mfg and Logistics departments. Created reports in Crystal Reports and MS Access against Oracle database; Wrote and maintained User Manuals, Application Help for 5 applications; Supported 150 member sales force IT needs (laptop, remote access, sales reporting needs) across all 5 division; Trained employees on Applications, Metaframe access, e-mail, computer operation and MS Office.

Margaret Back Skills

Business Analysis Visio Requirements Analysis Databases Sdlc Business Intelligence Integration Project Management Quality Assurance Oracle Cross Functional Team Leadership Data Analysis Ms Project Agile Methodologies Agile Project Management E Commerce Enterprise Software Crystal Reports Informatica Microsoft Project Toad Robohelp

Margaret Back Education Details

Frequently Asked Questions about Margaret Back

What company does Margaret Back work for?

Margaret Back works for Mcafee

What is Margaret Back's role at the current company?

Margaret Back's current role is Business Process Architect at McAfee.

What is Margaret Back's email address?

Margaret Back's email address is ma****@****ail.com

What is Margaret Back's direct phone number?

Margaret Back's direct phone number is 408-765*****

What schools did Margaret Back attend?

Margaret Back attended University Of Denver, Uc Irvine, University Of Denver.

What skills is Margaret Back known for?

Margaret Back has skills like Business Analysis, Visio, Requirements Analysis, Databases, Sdlc, Business Intelligence, Integration, Project Management, Quality Assurance, Oracle, Cross Functional Team Leadership, Data Analysis.

Who are Margaret Back's colleagues?

Margaret Back's colleagues are Steve Lujan, Ger O, Lisa Middleton, Sharad Shetty, Francisco Ramirez, Rushendar Palani, Santy Elisa Sihombing.

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