Margaret Berta Email & Phone Number

Remote

Remote

● Optimize customer success and satisfaction by providing insightful information, connecting them with solutions that fit their needs, and processing orders in a timely manner.● Established pristine documentation that includes customer contact information and payment methods while protecting privacy through discrete handling.● Actively listen to clients during consultative dialogue and present a range of options that meet their specifications.● Represented high standards of efficiency, productivity, and integrity; complete self-assessments to continuously grow.● Created solutions to resolve issues through use of sharp analytical, critical-thinking, and problem-solving strengths.

United States

● Consistently exceeded expectations by driving sales objectives, enhancing profitability, and upselling items that add consumer value.● Revitalized customer support and retention by providing a warm and friendly environment and building a rapport through open communication.● Identified new opportunities to increase skills and learn new techniques.● Strengthened departmental goals and pursued competitive objectives to increase YOY revenue growth.● Resolved customer issues by identifying key points of concern and presenting satisfactory solutions.

Master Of Science - Ms, Student Personnel Administration

Bachelor Of Science - Bs, Sports Management

Activities and Societies: Softball