Patient Access Representative
CurrentAfter several years working in various other fields, I returned to a medical setting in my current position as a patient access representative.Work responsibilities include: registering current emergency room patients and outpatient procedures; coordinating with clinical staff members to ensure a positive patient experience for those currently under care at our facility; receiving patient copays for visits and services rendered; facilitating admissions, transfers and discharges in the emergency department and throughout the hospital.As indicated by my performance reviews, my forte in this position is my excellent interpersonal skills in relationship to patient care. I am compassionate, empathetic and understanding, doing my best to ease stress and anxiety during patients’ and family members’ time in our emergency department.