In many businesses and organisations today, the voices of executive women get lost for a number of reasons including lack of confidence, ineffective communication styles or a hard-edged protected approach that makes people wary.I help senior female C-Level executives find and develop their most powerful voice through applied emotional intelligence. Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned. As people progress further up the career ladder, the ability to combine data, fact and analysis with people and relationship skills becomes the differentiator. And that’s where Emotional Intelligence comes in. It is the emotional side of us that builds trust, leads, inspires and creates engagement and in my experience this is something to which many women are naturally predisposed, yet are not leveraging in their favour.Here’s how increasing emotional intelligence helped my female executive clients:Example #1: I worked extensively with a middle manager at the European Commission who lacked confidence and impact. I coached her not only to become well-respected in her middle management role but to also gain a promotion into a senior management role. She is now highly regarded in a key technology area in the European institutions, where there is intense competition for these roles. Example #2: At Lloyds Banking Group, I helped a senior female professional move from feeling like an outsider on her peer team to being recognised as an integral trusted part of the decision and delivery process. As a result, she was given a much larger role moving forward.http://bookboon.com/en/emotional-intelligence-for-leaders-ebook

Throughout my 12+ years in emotional intelligence and executive coaching, I have worked with senior teams in Philips, Lloyds Banking Group, NTT, Société Générale de Banque and Lagan Construction to name a few. In all cases, I focused on moving teams from a climate of mistrust to one of trust and strong working relationships. This helped to dismantle silos and along with it hidden agendas, ‘artificial harmony’ and other brakes on performance. In all cases, the teams executed more efficiently and with higher quality as a result of my intervention.Research has demonstrated that Emotional Intelligence is the single-most defining factor in workplace success and effectiveness – ranking even higher than IQ and personality. Every business professional whose livelihood depends on improving the performance of people and teams will benefit from EI training. You can use Emotional Intelligence training to directly impact:• Executive Leadership• Teamwork and Collaboration• Recruitment• Succession Planning• Performance Management• Cultural Change Initiatives

I work extensively in the European Institutions in Brussels as an accredited EU coach. I helped a wide range of senior civil servants and their teams build senior and middle management bench strength and to develop high-potential individuals. I have worked with at least 16 different nationalities and am experienced in cross-cultural challenges and the different expectations and the tensions it can generate. My emotional intelligence and executive coaching at the EU covers many layers from first time managers to Heads of Cabinet to Directors General. I frequently act as a reflective sounding board for very senior officials on the one hand and teach new managers how to build effective teams on the other. Now, I offer small business owners and business leaders the same innovative and proven executive and team coaching and leadership programs using applied emotional intelligence (EQ) that I give to the European CommissionGet more information on our Third Level Coaching Programmes at:http://www.thirdlevel.com/executive-team-coaching/third-level-ei-coaching/

Leadership teams need to learn to act in a way that builds trust in the organisation, its purpose, operating principles and direction. An emotionally intelligent organisation creates engagement and passion amongst its staff and clients.That’s why I work with HR Directors to create customised Emotional Intelligence programmes that go beyond theory. I work intensively with individuals and teams to take the theory of emotional intelligence and have them apply it, first to themselves and then within their relationships across the business.My approach creates a platform of trust within individuals, teams and businesses that unlocks performance, reduces friction and increases productivity and speed. The customised programmes that I offer through Third Level are based on the context of the day-to-day realities of my clients. If you are an HR Director who is faced with changing your organisation’s workplace culture – then, I invite you to get more information on how emotional intelligence training will help your organisation by going to:http://bookboon.com/en/emotional-intelligence-for-leaders-ebook

Trainer and coach for 6-month self mastery and 7-month self mastery graduate programmes in Brussels.