•Increased efficiency in certain administrative tasks by up to 50%.•Examined incoming invoices for errors and challenged them, causing the company to save approximately $24,000 per month in 2023.•Answered incoming calls in a professional manner and directed callers to the appropriate department.•Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately•Monitored data entered into company database to ensure both old and new client data is up to date.•Maintained complete regulatory compliance, upholding client trust and security by filing paperwork properly and securely.

• Met and exceeded monthly goals in sales and in Macy's credit applications• Demonstrated proficiency in POS systems• Provided exceptional customer experiences by ensuring the customer was always the priority• Demonstrated knowledge of store products and services to build sales and minimize returns, includingMacy's Loyalty Programs• Created shopping experiences that made customers feel welcome and comfortable• Developed new business and expanded client base through networking, suggestive selling and on thefloor presence• Assisted in inventory and markdown processes