Margaret P. Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

*Providing quality patient service on our Andrology Reception, supporting with face to face and phone based support.*Basic administration and support tasks*Ad-hoc support to the Day Surgery Receptionist when required.*Enhancing the patient experience by integrating, liaising and collaborating with other functions of patient support

Canley Vale, New South Wales, Australia

• Experienced in pet sitting dogs and cats of all ages
• Visited and cared for pets in their own homes to minimise stress on the animals while the owners were away
• Maximised comfort at each visit with routine feeding, watering, and cleaning of any litter/poo as required
• Provided flexible dog walking and cat walking services for animals of all fitness levels
• Able to ask the right questions and discuss each pet's unique individual needs with the owner in order to accommodate… Show more
• Able to ask the right questions and discuss each pet's unique individual needs with the owner in order to accommodate them as best as possible

Sydney, New South Wales, Australia

12 month contract role.Accountabilities:*Performs standardised work processes within the testing team within a set of established procedures and achievement of approved competence through training. *Performs routine screening tests, within agreed timeframes and in accordance with defined procedures. *Escalates all issues that result in deviation from the.

Villawood, NSW

Contract role at LUSH Manufacturing in Villawood, NSW.Core Responsibilities:* Pressing, pouring, and hand forming products* Labeling, wrapping and packing products* Cleaning and tidying work areas* QA & QC of products * WH&S safety during manual handling and heavy lifting* Assisting with other production related tasks when needed - we work as a team!

Rhodes, New South Wales, Australia

• Contract role supporting the Zoetis Veterinary Medical Information Product Support (VMIPS) team.
• Provided remote product support to customers as part of the Veterinary Medical Information & Product Support (VMIPS) team
• Applied problem-solving skills and expert product knowledge to educate customers on proper use and maintenance of products
• Showcased high levels of customer service by providing comprehensive and accurate information to resolve complaints and concerns
• Managed… Show more Contract role supporting the Zoetis Veterinary Medical Information Product Support (VMIPS) team.
• Managed a busy switchboard as part of the VMIPS team and collaborated with other support teams to evaluate and resolve complex customer problems

Rhodes, New South Wales, Australia

• Client: Zoetis Australia
• Managed the front desk including greeting and announcing all clients and visitors
• Coordinated monthly reports and other report submissions
• Provided administrative support to the regional facilities manager on a day-to-day basis
• Screened and forwarded incoming switchboard calls
• Performed efficient data entry, registry updates and effective query resolution

Crows Nest, NSW

• Supervised and trained staff in administration, clinical assisting and sterilisation
• Demonstrated thorough business product knowledge in order to confidently explain important health and billing information to customers
• Promoted the regular update of information in office documents, procedures and databases as well as encourage active scheduling of patient recall appointments
• Moderated accounts including billing, data entry and secure filing of records
• Designed detailed… Show more
• Designed detailed business documentation and process improvements via the development of staff manuals and protocols for all areas of the business

Westmead Hospital

• Facilitated switchboard operations to direct enquiries to relevant departments
• Triaged calls to prioritise urgent and competing requests so as to provide quality and efficient service to all clients
• Conveyed the accurate receipt and data entry of patient samples and information into the laboratory information system
• Executed specialised handling of pathology specimens and infectious materials according to WH&S standards
• Developed a strong understanding of medical… Show more
• Developed a strong understanding of medical terminology Show less

Factory Theatre, Marrickville | Enmore Theatre, Newtown | Metro Theatre, Sydney

• Enabled efficient customer service and responsibly served alcohol as per RSA
• Ensured cleanliness, restocking and general upkeep of workplace
• Facilitated direct ticket door sales and use of ticketing systems
• Created regular financial reports and reconciliation of accounts
• Demonstrated competency in cash register operations with large sum cash handling

Surry Hills, NSW

• Attending gaming patrons
• Direct customer contact
• Large sum cash handling
• Serving food and beverages
• Process financial transactions
• Attending gaming machines

Cabramatta, NSW 2166

• Customer service
• Sports equipment lending
• Operation of POS system
• Phone handling
• Membership sign up
• Managed operation of main office and canteen providing high levels of direct customer service

Mount Pritchard, NSW

• Manufactured noodle and pickled food products in a production line
• Worked to high pressure deadlines in a very fast paced environment
• Performed QA/QC according to food hygiene safety standards
• Operated and maintained general upkeep of specialised factory equipment
• Prepared and packaged food produce following food handling hygiene guidelines
• Worked in a team as well as independently and unsupervised

Various Locations In Sydney Central, North, South And Western Areas

• Spread awareness of company and cause
• Supported and advocated child sponsorship from third world countries
• Developed sound knowledge of charity status, product information; financial transactions; advertised marketing
• Direct customer service and approach
• Operated independently without supervision
• Set-up and close of stand

Canley Vale

• Worked effectively in a public safety organisation
• Followed defined occupational health and safety policies and procedures
• Provided emergency care
• Managed injuries at emergency incident
• First aid certified
• Storm damage training

Statement Of Attainment, Microsoft Excel - Intermediate, Ac - Achieved Competency

Achieved competence in the following units: BSBITU212 Create and use spreadsheets BSBITU314 Design and produce spreadsheets

Statement Of Attainment, Websites For Small Business, Achieved Competency

Achieved competence in the following unit: SITXEBS003 Build and launch a small business website Units hours: 85

Diploma Of Business Administration, Business Administration And Management, General, Achieved Competency

Achieved competency in the following units: BSBWRT401 Write complex documents BSBADM502 Manage meetings BSBADM503 Plan and manage.

Master Of Science, Biotechnology

Activities and Societies: Member of Lab Rats - Student Science Society Thesis: Developing a methodology to create artificial biofilms for.

Bachelor Of Medical Science, Biomedical Science

Activities and Societies: APESMA student member

Gold Award | Silver Award | Bronze Award, Duke Of Edinburgh Award Scheme (Deas), Gold Level

Activities and Societies: Hiking & Camping expeditions, orienteering, community service volunteering, team building, leadership skills..