Technical Account Manager
Managed Enterprise Book of Business. Customer Success Manager/Technical Account Manager
Oct 2020 - Jul 2021
AeroLeads people directory · profile
Margaret Roberson Email & Phone Number
Technical Account Manager at Optimizely
1 work email found
@optimizely.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
Technical Account Manager at Optimizely
Location
San Francisco, California, United States
Who is Margaret Roberson? Overview
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Quick answer
Margaret Roberson is listed as Technical Account Manager at Optimizely based in San Francisco, California, United States. AeroLeads shows a work email signal at optimizely.com and a matched LinkedIn profile for Margaret Roberson.
Margaret Roberson previously worked as Technical Account Manager at Optimizely and Customer Success Manager at Optimizely. Margaret Roberson holds Master Of Arts (M.A.), Spanish Linguistics from Middlebury College.
Company email context
Email format at optimizely.com
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{first}@optimizely.com
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Profile bio
About Margaret Roberson
Proactive customer success professional with over ten years of diverse experience. Results-driven, relationship builder with proven ability to strategically exceed business goals and identify new growth opportunities. A lifelong learner with the ability to adapt quickly to dynamic environments. Creative problem solver with strong negotiation, organization, and interpersonal skills.
Listed skills include Event Planning, Blogging, Public Relations, Social Media, and 7 others.
11 roles
Margaret Roberson work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Optimizely is the world’s leading experimentation platform, empowering marketing and product teams to test, learn and deploy winning digital experiences, every time.The Customer Success team is dedicated to partnering with our clients to deliver expertise in experimentation, provide strategic guidance for the growth and support of an experimentation culture in a data-driven environment.
Dec 2019 - Oct 2020
Enterprise Customer Success Manager
Dialpad’s mission is to make business communications great.Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with Dialpad Talk, Dialpad Support and UberConference solutions all powered by VoiceAI. Today more than 55,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive.
Jun 2019 - Nov 2019
Customer Success Manager
Relationship manage 92 Enterprise, Midmarket, SMB accounts - portfolio value of $2.6 MillionResponsible for all Renewals and Upsell opportunities Maintain high level of customer engagement and satisfaction through proactive outreachIdentify common customer challenges and provide feedback to internal teamsPoint of Escalation for issues requiring Technical Support Team, Product Team, Exec TeamPartner with Fluxx AEs and Client Implementation Team to improve processes Project Manage custom projects and platform integrations specific to clientEstablish and deliver QBRs for key accountsHelp drive customer references and case studiesPromote Nonprofit sector eventsPresent customer stories at All Hands Meeting on a monthly basis to drive internal customer advocacy
Oct 2017 - Jun 2019
Customer Success Manager/Am
Managed MidMarket and SMB accountsResponsible for expanding product usage and upsellsTroubleshooted issues, identified and logged bugs with developers for MidMarket clientsAdvocated for client enhancement requests
Dec 2016 - Sep 2017
Client Relations Manager
Managed customer retention and escalated client issuesTook initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information.Worked cross-functionally with sales, product, support, billing, and operations teams to resolve client cases
Jun 2015 - Nov 2016
English Teacher
Instituto Bilingue Humanes
• Taught secondary Spanish students English grammar, listening, and conversational skills • Prepared a classroom of 20 secondary/primary students for Cambridge and Trinity English Exams • Conducted conversational classes for coworkers studying English for career motives and exams• Taught over 1500 hours of private English grammar, conversation, and test preparation classes
Jan 2012 - May 2013
Fit Expert
• Earned #1 Sales Associate 72 times, averaging $20,000 in sales weekly• Won over 15 brand sales competitions including: Nike, Brooks, Mizuno, Asics, Sketchers, Feetures • Competed in and paced marathons and half marathons representing Road Runners Sports
Oct 2009 - Jul 2011
Programs And Marketing Intern
• Social Content Manager, built upon brand awareness through management of social media platforms including: E-Newsletter, Blog, LinkedIn, Twitter, Flckr, YouTube• Managed international business conferences; directly led Chinese business development/promotion/marketing strategy – lead intern for events and logistics
Oct 2009 - Mar 2010
Marketing Manager
Mckinna Yachts
• Developed and implemented marketing strategies for all yacht listings• Maintained website and improved online presence• Promoted yachts through hosted charters
Jan 2009 - Sep 2009
Sports Marketing Intern
• Through promotions and marketing, increased basketball attendance by 33%• Managed team of 20 students for several Baylor Sport marketing projects• Lead planner on several promotional events for all Div. I Baylor Sports
Feb 2008 - May 2008
5 education records
Margaret Roberson education
Master Of Arts (M.A.), Spanish Linguistics
Middlebury College
Business Adminsitration, Marketing, International Business
Baylor University - Hankamer School Of Business
Bba, Marketing And International Business, Spanish
Baylor University
Bachelor’S Degree
Hillsdale College
International Business
Maastricht University
FAQ
Frequently asked questions about Margaret Roberson
Quick answers generated from the profile data available on this page.
What is Margaret Roberson's role at their current company?
Margaret Roberson is listed as Technical Account Manager at Optimizely.
What is Margaret Roberson's email address?
AeroLeads has found 1 work email signal at @optimizely.com for Margaret Roberson.
Where is Margaret Roberson based?
Margaret Roberson is based in San Francisco, California, United States.
What companies has Margaret Roberson worked for?
Margaret Roberson has worked for Optimizely, Dialpad, Fluxx, Revel Systems Ipad Pos, and Instituto Bilingue Humanes.
How can I contact Margaret Roberson?
You can use AeroLeads to view verified contact signals for Margaret Roberson, including work email, phone, and LinkedIn data when available.
What schools did Margaret Roberson attend?
Margaret Roberson holds Master Of Arts (M.A.), Spanish Linguistics from Middlebury College.
What skills is Margaret Roberson known for?
Margaret Roberson is listed with skills including Event Planning, Blogging, Public Relations, Social Media, Market Research, Public Speaking, Event Management, and Tutoring.
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