Margaret Stevens Email & Phone Number

Belchertown, Ma, Us

South Hadley, Massachusetts

Managed $15 million budget for Library and Information Technology. Budget included eight operational lines as well as endowed accounts, reserve funds and capital project budgets. Ensured spending was within established guidelines and practices. Worked with CIO and directors to prepare annual budget submissions including prioritization of requests, and creation of the narrative. Collaborated with managers on various procurement projects including renegotiation of the copier program, negotiation of contracts for software and hosted services, and renegotiation of various maintenance contracts. Managed procurement of enterprise licenses including Microsoft and Adobe.Key Projects:• Implemented and managed procurement processes for IT acquisitions including security evaluations for prospective vendors• Implemented and managed procurement practices to ensure compliance with accessibility standards in WCAG 2.1 • Managed PCI compliance review of all departments taking credit card payments, created procedures for handling of credit cards, ensured contract compliance, created central fund for acquisitions related to PCI compliance• Managed and coordinated IT risk assessment with external supplier• Established centralized software budget and process for managing it

Waltham, Massachusetts

Reviewed and negotiated contracts for software and professional services. Worked with managers to determine activities requiring RFP’s and RFI’s and used Ariba to manage those activities through selection and contract execution. Worked with IS Architects to create RFP template in Ariba for evaluation of supplier technical qualifications. Established routine meetings with key stake holders in IT in the United Kingdom to review work in progress and priorities. Key Contracts:• GIS: Managed supplier relationships for applications supporting Geographic Information Systems (GIS). National Grid currently supports multiple GIS implementations and is engaged in a multi-year project to establish a global standard. Activities include execution of RFP’s for any associated requirement, maintaining an overview of relationships and associated costs, periodic project reviews with the suppliers and business, periodic reviews with IS senior management in the UK.• Workforce Management: Negotiated multiyear renewal of workforce management software requiring collaboration with the business and with senior management in the United Kingdom.• Procure to Pay: Collaborated with Accounts Payable, Treasury and Procurement to negotiate a Procure to Pay solution to automate invoice submission and tracking, and to enable ad hoc selection of early payment discounts.• IS Vendor Management: Managed relationship with IS Vendor Management through regular reviews of maintenance renewals and determination of renewals requiring renegotiation. Established practice of periodic reviews with senior manager to review road map for IS and project activities in the US.

Managed multiple projects including budgets, schedules and resources for a diverse array of cross divisional and cross company projects. Utilized vendor and internal resources to identify and resolve product, performance and coding defects. Use formal and informal networks in order to achieve objectives. Provide verbal and written updates to senior and executive managers.Key Projects:Acquisition and implementation of an Internet-based email supervision application to support a regulatory requirement to monitor the email of 10,000 registered representatives. A $1 million project to implement a 3rd generation email supervision tool. Project delivered on time and on budget resulted in improved quality and productivity for home office and field compliance representatives. Required internal resources and vendor resources for design, development and implementation of data feeds, and vendor resources for developing and tuning the business rules. Implementation of a cross forest trust between MassMutual and two of its subsidiaries to improve our ability to leverage operations, facilities and applications across the enterprise. This project supported implementation of a global network, and involved coordination between MassMutual, Barings Asset Management in London and Oppenheimer Funds in Colorado. Conversion of critical business reports from Actuate to Cognos to support a critical business function. A $200,000 project involving collaboration between the enterprise technical organization, and the business and technical people associated with the Retirement Services line of business. Implementation of application for developing data quality practice. A $300,000 project to implement Informatica Data Quality and Data Explorer tools to improve consistency and quality of data across the enterprise. Team included security analysts to assist in development of best practices, data integration developers, and a business analyst.

Reviewed and negotiated contracts for software, professional services, disaster recovery, leasing, and other third-party services. Worked with IT managers to determine activities requiring RFP's and RFI's and managed those activities through selection and contract execution. Worked with external auditors to evaluate procurement activities. Evaluated the financial strength and business strategy of current and potential business partners to assist in vendor selection and management.Key Contracts:Negotiated complex agreements for outsourcing back office business processes including mail processing, imaging of investor transactions and automated work distribution.Lead review and negotiation of telecom agreements to ensure pricing was current and competitive. Negotiations resulted in over $3 million in savings over four years.Acquisition and construction of a dark fiber network requiring research of construction contracts and close collaboration with the director of network engineering to ensure capture of key terms.Negotiated software license agreements with IBM, Sungard, DST, Sybase, Nortel, CompuWare and various other business partners.Coordinated large software contract surveys to ensure compliance with significant hardware upgrades and with changes in operating strategy.Coordinated implementation and management of desktop and open systems leasing programs including evaluation of vendors, review and negotiation of lease agreement, and coordination of effort with technical and financial groups. Negotiation of terms for termination resulted in millions of dollars of savings over four years.

Design, test and implement reports for MIS using Seagate Info, Powerplay and Sybase SQL. Create written specification to document purpose of report, fields, tables, calculations, parameters and filters.

Evaluated computer buying activity and determined those activities best served through a contract or volume license agreement. Collaborated with Allmerica's attorneys and technical managers to review and negotiate license agreements and other related contracts. Managed buyer responsible for providing support to computer acquisition function. Responsible for $10 million contracts for acquisition of desktop hardware, software and related services. Through bidding and renegotiation, reduced prices by 7%.Coordinated audits of procurement contracts. Audits resulted in recovery $500,000 in charges exceeding contracted prices.Negotiated volume license agreements with Oracle, Novell, IBM, Microsoft and Lotus.Responsible for design, testing and implementation of PeopleSoft purchasing and on-line requisition modules. Evaluated current practices and policies and identified practices that were not suitable for an automated environment. Reduced fulfillment time from over two weeks to under one week.

Mba, Business

B.A, Communication