Senior Consultant
CurrentAs a member of the Business Enablement (BE) team within the Consulting & Services Integration (C&SI) practice, Margaret’s role was focused in 3 key areas: Sales Process: Margaret worked with the BE team to develop a sales process, based on best practices, that would facilitate selling large, complex, multi-tower opportunities. Margaret’s areas of focus included:• Developing an Opportunity Management Lifecycle process, outlining the process for sale pursuits. The process included… Show more As a member of the Business Enablement (BE) team within the Consulting & Services Integration (C&SI) practice, Margaret’s role was focused in 3 key areas: Sales Process: Margaret worked with the BE team to develop a sales process, based on best practices, that would facilitate selling large, complex, multi-tower opportunities. Margaret’s areas of focus included:• Developing an Opportunity Management Lifecycle process, outlining the process for sale pursuits. The process included pipeline and proposal management, risk analysis, and win / loss analysis.• Creating the Sales Scorecard and the Delivery Risk Assessment that was implemented within the company’s professional services automation system (SalesForce). These tools are used in the sales process to help qualify a deal, identify the risks associated with each opportunity, and analyze TCS’s relationship with the client; allowing the team more accurately predict expected win rate. • Consulting on the internal implementation of 3 automation systems. Within the SalesForce system, Margaret was involved in the design and structure of the pipeline, reporting and dashboards.Strategic Planning: Margaret became certified in the Balanced Scorecard Methodology in 2015. Using the method, Margaret worked with C&SI’s leaders to develop annual strategic plans. • Margaret worked with her team to ensure the strategic planned aligned with the overall company key goals and vision. • Identifying the organization key themes and strategic goals, allowed the BE team to “measure what matters” and track the organizations successes and areas for improvement.Reporting & Continuous Analysis: Margaret developed various reports, outlining the performance of C&SI compared to its strategic plan for the year.• Margaret worked with team members to ensure the data in each report provided accurate insight into the business’ performance.• Used the data from the report to assist in developing presentations, infographics, and videos. Show less