As a member of the Business Enablement (BE) team within the Consulting & Services Integration (C&SI) practice, Margaret’s role was focused in 3 key areas: Sales Process: Margaret worked with the BE team to develop a sales process, based on best practices, that would facilitate selling large, complex, multi-tower opportunities. Margaret’s areas of focus included:• Developing an Opportunity Management Lifecycle process, outlining the process for sale pursuits. The process included… Show more As a member of the Business Enablement (BE) team within the Consulting & Services Integration (C&SI) practice, Margaret’s role was focused in 3 key areas: Sales Process: Margaret worked with the BE team to develop a sales process, based on best practices, that would facilitate selling large, complex, multi-tower opportunities. Margaret’s areas of focus included:• Developing an Opportunity Management Lifecycle process, outlining the process for sale pursuits. The process included pipeline and proposal management, risk analysis, and win / loss analysis.• Creating the Sales Scorecard and the Delivery Risk Assessment that was implemented within the company’s professional services automation system (SalesForce). These tools are used in the sales process to help qualify a deal, identify the risks associated with each opportunity, and analyze TCS’s relationship with the client; allowing the team more accurately predict expected win rate. • Consulting on the internal implementation of 3 automation systems. Within the SalesForce system, Margaret was involved in the design and structure of the pipeline, reporting and dashboards.Strategic Planning: Margaret became certified in the Balanced Scorecard Methodology in 2015. Using the method, Margaret worked with C&SI’s leaders to develop annual strategic plans. • Margaret worked with her team to ensure the strategic planned aligned with the overall company key goals and vision. • Identifying the organization key themes and strategic goals, allowed the BE team to “measure what matters” and track the organizations successes and areas for improvement.Reporting & Continuous Analysis: Margaret developed various reports, outlining the performance of C&SI compared to its strategic plan for the year.• Margaret worked with team members to ensure the data in each report provided accurate insight into the business’ performance.• Used the data from the report to assist in developing presentations, infographics, and videos. Show less

Margaret was a consultant aligned with the Strategy and Transformation – Financial Services practice of IBM Global Business Services. As an S&T consultant, Margaret’s experience included identifying areas of business development within the SAP practice, performing benchmarking analysis on business processes and industries, and providing strategic recommendations on a divestiture. Margaret also completed more than 50 hours of virtual training on ethics, change management, leadership… Show more Margaret was a consultant aligned with the Strategy and Transformation – Financial Services practice of IBM Global Business Services. As an S&T consultant, Margaret’s experience included identifying areas of business development within the SAP practice, performing benchmarking analysis on business processes and industries, and providing strategic recommendations on a divestiture. Margaret also completed more than 50 hours of virtual training on ethics, change management, leadership, communication, and strategic consulting. Additionally, Margaret was involved with the Local Enterprise for Activities and Development (LEAD) program, serving as the Communication Chair for the Philadelphia office. As Communication Chair, Margaret created monthly newsletters, assisted the Philadelphia LEAD team in organizing community service and networking events, and encouraged networking among the Philadelphia community by using social media. Show less

Margaret worked with Subject Matter Experts (SMEs) and IBM accounts teams to identify SAP solutions that could provide value to IBM’s clients. Margaret was responsible for restructuring the target client account list and continuously maintaining and distributing the Client Status Report, which included the goals of all target clients. Margaret attended SAP conferences on mobility, HANA, analytic, cloud, and supply chain and utilized this information when identifying value-added solutions for… Show more Margaret worked with Subject Matter Experts (SMEs) and IBM accounts teams to identify SAP solutions that could provide value to IBM’s clients. Margaret was responsible for restructuring the target client account list and continuously maintaining and distributing the Client Status Report, which included the goals of all target clients. Margaret attended SAP conferences on mobility, HANA, analytic, cloud, and supply chain and utilized this information when identifying value-added solutions for clients. She also assisted members of the project on designing and developing general reports. Show less

Margaret coordinated and advertised the Forever Wired Conference hosted by Clarkson University. Using multiple media outlets, including Facebook, Flickr, local papers, and the University website, Margaret was able to market the conference to regional entrepreneurs and professionals. She was responsible for creating surveys to determine topics to be discussed at the conference, identifying telecommuting, rural entrepreneurship, and micro-financing as key points of interest. Margaret also… Show more Margaret coordinated and advertised the Forever Wired Conference hosted by Clarkson University. Using multiple media outlets, including Facebook, Flickr, local papers, and the University website, Margaret was able to market the conference to regional entrepreneurs and professionals. She was responsible for creating surveys to determine topics to be discussed at the conference, identifying telecommuting, rural entrepreneurship, and micro-financing as key points of interest. Margaret also assisted members of the department with marketing Clarkson University and updating the website through the content management system. Show less

Margaret was responsible for developing a new internal reporting system for the Global Service Operations (GSO) of GE Transportation. This system was to be used to identify costs aligned with each contract. Using the Hyperion Financial Management System, Margaret was able to create automated financial reports in Excel for each contract. After the Excel files were developed and the data was determined to align with the practices financial statements, Margaret presented the new system to the CFO… Show more Margaret was responsible for developing a new internal reporting system for the Global Service Operations (GSO) of GE Transportation. This system was to be used to identify costs aligned with each contract. Using the Hyperion Financial Management System, Margaret was able to create automated financial reports in Excel for each contract. After the Excel files were developed and the data was determined to align with the practices financial statements, Margaret presented the new system to the CFO of GSO and the project was adopted and implemented. Margaret also aided the Human Resources department and Financial Managers of each contract to align the correct headcount to the appropriate cost centers. Show less