Margarita Bustos Email and Phone Number

Responsible for leading and supporting change across different global teams of the Macquarie Group's Market Operations Division, and supports the successful delivery of projects across different products and systems.Elicits and documents business requirements, undertake analysis, and contributes to the design of the team's end-to-end business processes by leading workshops, process mapping, scope definition, and data mapping.Conducts Operational Excellence Activities and works… Show more Responsible for leading and supporting change across different global teams of the Macquarie Group's Market Operations Division, and supports the successful delivery of projects across different products and systems.Elicits and documents business requirements, undertake analysis, and contributes to the design of the team's end-to-end business processes by leading workshops, process mapping, scope definition, and data mapping.Conducts Operational Excellence Activities and works with the different teams in Market Operations on process improvement initiatives.Coordinate with the Technology Group to identify, analyze, and implement business process improvements.Acts as a Business Architect and assists the Solutions Architect to ensure that solutions meet the business objectives and high-level business strategy.Leads the User Acceptance Testing and issue identification aspects of different projects.Assists in the management of issues efficiently and provides pragmatic solutions.Coordinate Project Schedule and Status with Managers and Global counterparts.Works on Change Management to support teams to adapt to business process or technology change. Show less

Involved with the development of the different systems of Towers Watson Data Services that are used internally and externally by Towers Watson Employees and Clients.Bridges communication between the clients, project stakeholders, and the development team.Elicits requirements using interviews, document analysis, product analysis, user stories, and business process descriptions.Conducts fundamental requirements gathering, research and analysis, and system design… Show more Involved with the development of the different systems of Towers Watson Data Services that are used internally and externally by Towers Watson Employees and Clients.Bridges communication between the clients, project stakeholders, and the development team.Elicits requirements using interviews, document analysis, product analysis, user stories, and business process descriptions.Conducts fundamental requirements gathering, research and analysis, and system design reviews.Works with clients and project stakeholders to identify and document Business Requirements and User Requirements.Works with Product Managers, Product Analysts, and the Project Manager to identify and document the vision and the scope of the Project. Identifies the needs to modify scope and/or project plans to address unanticipated needs/issues.Breaks down high-level Business Requirements and User Requirements into Functional Requirements.Ensures that the Functional Requirements are written according to standard templates, using language that is simple, clear, and concise.Ensures that the Functional Requirements are written in an appropriate level of detail that are suitable for the development team who will base their work on the requirements document.Designs screen mock-ups, and defines the corresponding attributes, interfaces, constraints, and other non-functional requirements.Analyzes impacts and logical consequences of the clients' requests across different systems.Ensures that the documented requirements satisfy the needs of the clients, and that they are clear, complete, and correct.Participates in requirements walk-through and collaboration with the developers in order to identify technical limitations and ensure that the requirements are feasible.Conducts functional and usability testing on prototypes and products to ensure that the deliverable meets the requirements and the business need. Show less

Translated Functional Design Specifications into Technical Design Specifications.Performed Technical Design reviews, code reviews, and unit test reviews.Performed Level of Effort estimates for Change Requests and Service Requests.

Developed Technical Design Specifications into high quality working code within agreed budget and time frame.Performed Unit Testing, Packaging, and other Support activities that are involved in the customization of Oracle Customer Care and Billing (CC&B) based on the client's requirements using v2.1 Configuration Tools.

Developed custom programs in COBOL.Developed Unit Test Scripts, and performed Unit Testing.