Margarita Herrera Email & Phone Number

Chile

Dag Hammarskjold 3477, Vitacura, Región Metropolitana Santiago, Santiago Metropolitan Region, Chile

I coordinated and managed the ECLAC service provider platform and centralized client requests, assigning them to the appropriate areas. I designed work plans, managed client demands and agreements, and reviewed project documents. I coordinated services with the UN Resident Coordinator offices in the LAC region. I prepared presentations, reports, and informational materials, and assisted in their visualization and updating. Additionally, I interacted with HR, travel, finance, and procurement areas, analyzed customer satisfaction surveys to define KPIs, and acted as a certifying officer for budget accounts. I supported the planning, implementation, and monitoring of extra-budgetary projects, coordinated work with colleagues, and maintained a good work environment, organizing virtual and in-person meetings and managing participants' travel arrangements.

Santiago - Chile

Manage and oversee the resources (finances, human resources) of eight condominiums in Lo Barnechea.

Rockville, Md

• Oversaw and coordinated large project which entailed converting paper charts to electronic medical records.• Contacted patients who had not frequented the clinic for over a year to re-engage them, resulting in a large percentage of active patients.• Leveraged native Spanish skills to communicate with Spanish speaking patients. • Organized and input data for quarterly reports relating to patient statistics in relation to grants. • Demonstrated high level of team work and excellent disposition to work in any task assigned.

Bethesda, Maryland

As a volunteer, organize and coordinate 18 courses and 10 teachers of Spanish, English and French. Manage the budget, hiring, marketing and evaluation of the courses.

Washington D.C. Metro Area

Santiago, Chile

• Reviewed and analyzed financial information of customers and debtors for the financial and commercial risk department. • Ran and presented the financial status report of each client to the financial and risk board. • Produced financial operation follow-ups and alerted executives about incomplete or risky operations. • Collaborated in the preparation of internal administrative process redesign company-wide. • Analyzed the transactional and operational efficiency between the commercial and operations department resulting in process improvement, improved communication and financial information sharing between departments.• Developed a manual showing the job description and duties for new commercial assistants for human resources department.

Ingeniero Comercial, Equivalent To Master Degree In Industrial Engineering, Business Administration

World Education Services International Academic Credential Evaluation (WES)

Specialization In Progress, Entrepreneurship: Launching An Innovative Business, Specialization On Coursera

How to develop the business model with attention to value propositions, customer segments, channels, customer relationships, revenue.

Certificate, Entrepreneurship/Entrepreneurial Studies, Certificate With Distinction

Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship #1 Entrepreneurship Course on Coursera #5 Overall.