Collaborated with a cross organizational team to design, package and ship turn-key telecommunication software solutions to global customers while ensuring compliance with company’s policies, and U.S. and international trade regulations.Administrative Support• Managed systems and supplies for Lab Support Team and software delivery • Created Request for Proposals and Purchase Orders to procure needed supplies• Used the SAP System to create and track “Inter-Company Resource Related Billing” Staffing Agreement Forms for the organization. Acted as point of contact for department reducing requests sent to the customer • Monitored project time charging ensuring proper reporting and reducing budget over run• Performed diverse Administrative duties such as special projects, typing, copying and compiling data, maintaining and filing records and reportsInternational and Domestic Software Delivery• Interfaced with Product, Project, and Release Management to execute time critical shipment and delivery of individual contractual and customer requests• Managed the delivery method of high volumes of customer software and documents requiring on-going coordination and prioritizing of overlapping stakeholder needs• Conducted internal audits and documented results for quality traceability to ensure the quality of software deliverables was production readyTrade Compliance• Collaborated with Development Team, and Site Trade Compliance Advisor to identify embedded 3rd Party Product List needed to complete the Export Classification Report• Worked with the Export Trade Compliance Manager to ensure all customer software exports comply with company policies and the U.S. and international trade regulationsTape Librarian• Classified, cataloged, and maintained library of computer tapes according to content, user, date generated or other criteria• Followed data retention requirements, removed obsolete tapes from the library. Sent tapes to off-site location for secure storage

Planned and executed end-to-end external conference arrangements at the most cost-effective price available at hotels and conference centers throughout the U.S for all company employees and guests.• Managed all communication, registration, facilitation.• Managed budget, billing and invoicing and provided executive summaries.• Oversaw design and development of tools to streamline Quarterly/YTD Reporting, which resulted in a 75% reduction in staff time spent on report preparation.

Audio/Visual SpecialistInternal Conference PlanningMotor Pool CoordinatorMailroom – Functional CoordinationThese positions required the ability to quickly learn several customized computer systems in addition to MS Office, Word, Excel, Outlook, and PowerPoint. The positions required extensive customer service/support and the ability to multitask individually or as part of a team