Specializing in communications, engagement, creative strategy, and organizational effectiveness

Combine clear communications with engaging visuals and creative storytelling to educate users about technology changes and prompt them to take action. Develop communication strategies for global audiences to help build a strong, positive brand for IT. Deliver messaging through a variety of methods, including HTML emails, web pages, banner ads, presentations, quick reference guides and flyers.Provide senior executive presentation support for external conferences, client engagements, and internal events. Use Photoshop, Illustrator, stock art sources, and PowerPoint animation to deliver messaging in creative ways with professional polish. Adept at distilling facts into simple, meaningful language and visuals to convey technical concepts and business value.

Managed team of creative professionals who provided communications, visual design, Web development and technical writing services to more than 20 client accounts.Provided communication and visual design support for sales presentations, training courseware, industry glossies, newsletters, elevator speeches and executive briefings. Developed storyboards to help clients visualize how they can achieve their business strategies. Provided theme development and event planning to produce quarterly town halls, team outings, demonstrations, client reviews, and recognition events. Created hundreds of presentations and related materials to keep users informed, imparting messages through a variety of compelling themes and visuals. Worked with engineering teams on software that walked users through computer upgrades, translating technical concepts into easily understood terms and graphics and advocating for usability and consistency throughout the product design cycle.Built a web-based library of 10,000 technical publications from over 500 content contributors to promote repeatable engineering and operations processes. Managed intellectual property by providing document editing, formatting, revision control, templates, and web publishing. Leadership responsibilities included: financials, resource planning, estimating, billing, hiring, compensation, objectives setting, performance management, and individual development.

Managed the Technical Publications team responsible for introducing and maintaining an award-winning dealer library in the application of digital imaging, ID management, law enforcement, and access control. The team was recognized with four Society for Technical Communication (STC) Technical Publication Competition Awards.