Sr. Specialist Solutions Architect - Customer Experience
Current
Dec 2023 - Present
AeroLeads people directory · profile
Markus Gerber Email & Phone Number
Sr. Specialist Solutions Architect - CXE at Amazon Web Services (AWS)
at
Amazon Web Services (AWS)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr. Specialist Solutions Architect - CXE at Amazon Web Services (AWS)
Location
Greater Dessau-Rosslau Area, Germany, Germany
Company size
Who is Markus Gerber? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Markus Gerber is listed as Sr. Specialist Solutions Architect - CXE at Amazon Web Services (AWS) at Amazon Web Services (AWS), a company with 72973 employees, based in Greater Dessau-Rosslau Area, Germany, Germany. AeroLeads shows a matched LinkedIn profile for Markus Gerber.
Markus Gerber previously worked as Sr. Specialist Solutions Architect - Customer Experience at Amazon Web Services (Aws) and Sr. Solutions Architect - Customer Experience at Amazon Web Services (Aws). Markus Gerber holds Ccna, R+S from Ihk Dessau.
Company email context
Email format at Amazon Web Services (AWS)
This section adds company-level context without repeating Markus Gerber's masked contact details.
Amazon Web Services (AWS)
Review company-level records connected to Markus Gerber before choosing the right outreach path.
Profile bio
About Markus Gerber
15+ Years experience in the IT vertical. Specialized to IT Telecoms / Voice with in-deep knowledge of Omnichannel, cross-platform Integrations and optimizing the customer journey. Deep understanding of CTI integrations and functionality, SIP, RTP and Amazon Connect. More than a decade experience working as DevOps, specialized on JavaScript ES6 and Python. Front- and Backend experience for Linux Solutions and AWS infrastructure. Focussed on Security implications and Design considerations. + Amazon Connect+ AWS Lambda+ DynamoDB+ CloudWatch & EventBridge+ Avaya Aura / Multivantage Platform + Avaya System Manager+ Avaya Session Manager+ NICE Voice & Screen loggers+ Call reporting engines (CMS, TABS, ECHI, CDR)+ Avaya AES & CTI Integrations+ Avaya Shell troubleshooting and scripting+ IT Project engineering (design & implementation, modification and enhancement)+ Network experience in depth+ JavaScript ES6+ Python+ Vue.js & VuetifySelf-motivating worker in demanding business. Result driven and in time while not forgetting personal component. Professional in time management, flexible and experienced working on site, remote offices and on demand.Specialties: + AWS+ Linux (Debian & RHEL)+ L2 & L3 Networking (including, HSRP, VRRP, OSPF, iBGP,STP/RSTP/MSTP, Campus Networks, Comms Room Best practices)+ Avaya System Configuration and Maintenance+ Network Security+ JavaScript ES6 vanilla
Current workplace
Markus Gerber's current company
Company context helps verify the profile and gives searchers a useful next step.
Amazon Web Services (Aws)
Employees
72973
AeroLeads page
10 roles · 22 years
Markus Gerber work experience
A career timeline built from the work history available for this profile.
Sr. Solutions Architect - Customer Experience
Mar 2021 - Dec 2023
Senior Voice Engineer
Responsible for the Core Telecoms Infrastructure in EMEA Region. Installation, Administration and Maintenance of Avaya Aura Infrastructure, Call Manager, Oracle SBC, System & Session Manager. CTI Integrations through Avaya AES in conjunction with deep Linux Administration, Avaya CMS Backend including Real-Time and Historical connectors. Bringing new.
Jun 2019 - Mar 2021
Voice Engineer - Emea North
Multi-site management of Voice infrastructure through entire EMEA region. Supporting Avaya Aura infrastructure, reporting, service enhancements including switch config, system config of embedded Linux derivates and Sun equipment.Main region GEE supporting staff of 4200+ employees.
Nov 2011 - Jun 2019
Emea Onsite Engineer
Responsible on-site IT for two Call Centers providing support for multiple international Clients with 1200+ employees. Managing local Active Directory structure, project support and general IT responsibility.
May 2010 - Nov 2011
Customer Service - Cisco Consumer Business Group
Oct 2009 - May 2010
Customer Service For Hewlett-Packard Psg
Consumer Support on Hewlett Packard Notebook and Desktop Series units.
Jul 2009 - Oct 2009
Tech Eu - B2B For Linksys
1st to 3rd level support on Cisco Small Business products, including Routers, Switches, Voice Systems.
Apr 2008 - Jul 2009
Mentor For Linksys Av
Escalation point for Linksys Audio and Video products including Network Entertaiment Systems and Microsofts Digital Media technologies.
May 2007 - Dec 2008
Csr - Linksys Llc / Cisco
2004 - 2008
~4 yrs
4 education records
Markus Gerber education
Ccna, R+S
Ihk Dessau
Linksys B2B, L2/L2+ Switching, Routing, Wireless Technologies, Surveillance, Vpn
Off Site Training
Ican Program Trainer For Linksys D/A/Ch, Effective Communications, Leadership, Change Management
Ican Trainer
Certf. Techn. Assistance For Computer Science, It Network Technologies, Technical English, Microsoft Office Prod. Family, Plc, Web Editing
Bsz Ii "Hugo Junkers" Dessau
FAQ
Frequently asked questions about Markus Gerber
Quick answers generated from the profile data available on this page.
What company does Markus Gerber work for?
Markus Gerber works for Amazon Web Services (AWS).
What is Markus Gerber's role at Amazon Web Services (AWS)?
Markus Gerber is listed as Sr. Specialist Solutions Architect - CXE at Amazon Web Services (AWS) at Amazon Web Services (AWS).
Where is Markus Gerber based?
Markus Gerber is based in Greater Dessau-Rosslau Area, Germany, Germany while working with Amazon Web Services (AWS).
What companies has Markus Gerber worked for?
Markus Gerber has worked for Amazon Web Services (Aws) and Sitel.
How can I contact Markus Gerber?
You can use AeroLeads to view verified contact signals for Markus Gerber at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Markus Gerber attend?
Markus Gerber holds Ccna, R+S from Ihk Dessau.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Markus Gerber you were looking for.
View similar profiles
