Margie Bancroft Email and Phone Number

Collaborate as Project Manager within Commercial Lines focusing on large initiatives across multiple platformsInitiate stand up scrum teams with onshore/offshore resources, from IT and Business functionsDevelop best practices utilizing Azure for reporting, requirements management, and testingCreate and maintain project management deliverables and artifactsFacilitate resources on-boarding to the projectProvide transparent, verbal and written project status and updates to project stakeholdersDeliver project objectives through structured planning and iterative delivery

Program Manager for multiple projects ranging in size and structureManaged Project Leads owning smaller initiativesWorked to develop and integrate a Product Information Management and Digital Asset Management tool to centralize and manage MTD e-commerce business' product information to ensure a single, accurate view of product dataManaged the integration and development utilizing AzureStrived to create organizational change management through various forms of training and acceptance from a paper/spreadsheet environment to integration and automationIntegration of new acquisitions into Teamcenter for manufacturing designs (various CAD systems), Parts and BOM (Bill of Material)Develop best practice to aid the business in determining strategy and pulling project into a programPartnered with Business Analysts, Quality Analysts, and Subject Matter Experts as develop and test requirements by the various business areasCollaborated with business partners to design reports and gather analytics that would push the business forward and provide ready to share information with our customers using Power BI

Program Manager for multiple projects, in many cases various workstreams representing the Line of BusinessManaged Project Leads owning individual workstreamsExtensive use of Project Management Methodologies and processes, both waterfall and agile, based on the needs of the project, conducted status meetings with stakeholders and sponsors mitigated risks, identified and facilitated action plans, process planning and flowchartsApplied LEAN attributes to manual process that were then automatedManaged all Change Management Activities including but not limited to:Development and mentoring of the project and customersDevelopment and training materialDevelopment of communication and adoption plansPrepared user storiesPrepared Requirements packagesManaged requirements traceability changesManaged and coordinate Quality Assurance and User Acceptance TestingWorked with Stakeholders, project sponsors, product owners working through waterfall methodologies and agile teams to include the MVP (Minimal Viable Product) and the MMP (Minimum Marketable Product)

Assisted with all Network on Demand Services Product Marketing and Support for Sales.Engagement Manager for AT&T Switched Ethernet on Demand; Managed on-boarding questions and concerns, Business Center Portal.Created educational material to support the sale of the services and customer support.Trained sales teams on the various Network on Demand products.Managed and facilitated bi-weekly Open Mic Calls and weekly Opportunity Enablement Meetings.Generated reporting for weekly sales of products sold and reporting revenue.Billing & reporting Subject Matter Expert for AT&T Switched Ethernet On Demand.Used ‘agile’ tools for managing backlog as the product owner and set prioritization.

Managed Mobility projects for External Customers including Consumer & M2M.Managed internal project and releases for database software – Internal project, customer facing.Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Use both Agile Processes and Waterfall Methodology.Empowered teams to self-organize and grow cross-functionality.Track and communicate team velocity and sprint/release progress.Communicate with other management, and teams on product issues.Change Management ActivitiesAssisted team with making appropriate commitments through traditional waterfall milestone activities or user story development.Enact change and continuous improvement.Plan and schedule project timelines and milestones using appropriate tools. Create SOW, manage budget and Vendors. Prepare Requirements packagesManage requirements traceability changesManage and coordinate User Acceptance Testing

Responsible for resource allocation, risk assessment, task assignments, budgeting, maintaining timelines and critical path, change controls, client relationships, requirements review and provide weekly financial reports for effort based project plans.Extensively used Project Management Methodologies. Maintained Master Project plan for sister projects, conducted status meetings, mitigated risks and identified and facilitated action plans to address issues.Setup and coordinated offshore resources, managed their assignments and facilitated their development efforts and statuses.Conducted Quality Gates to ensure SDLC phases were on time and project artifacts were delivered to be base-lined.Maintained and reported forecasts, estimate to complete and actuals using Clarity. Prepare Requirements packagesManage requirements traceability changesManage and coordinate User Acceptance Testing Root Cause Analysis and Six Sigma process improvements

•Worked on a variety of projects including the integration of a new POS system and aligning this module to the financials system.•Worked on employee benefit plan development and negotiation.•Interfaced with the Board of Directors, executive and management staff, customers and vendors.•Supervision of the office staff.