Margie Jimenez

Margie Jimenez Email and Phone Number

Assistant Guest Services Manager at HOTEL DU PONT
Margie Jimenez's Location
Wilmington, Delaware, United States, United States
Margie Jimenez's Contact Details

Margie Jimenez personal email

n/a
About Margie Jimenez

Dedicated and responsible individual with excellent work ethics. Ability to convey, embrace and work well in a diverse environment, while demonstrating sensitivity to each different culture. Work well under pressure, while maintaining a positive attitude!

Margie Jimenez's Current Company Details

Assistant Guest Services Manager at HOTEL DU PONT
Margie Jimenez Work Experience Details
  • Hotel Du Pont
    Assistant Guest Services Manager
    Hotel Du Pont Oct 2019 - Nov 2020
    Manage both our Guest Experience department and In Room Dining department* Currently working on merging both departments into one* Ongoing Training, Coaching, & Counseling employees on corporate safety & standards* Develop weekly schedules* Responsible for weekly payroll - including inputting gratuities* Interview perspective candidates for both departments* Customer Satisfaction - Guest interaction and follow up
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  • Hotel Dupont
    In Room Dining Manager
    Hotel Dupont Nov 2009 - Oct 2019
    Hotel Dupont
    Successfully oversee daily operations within In Room Dining, including:* Daily Pre-Shift* Corporate Catering* Ongoing Training, Coach, & Counsel employees on corporate safety & standards* Develop weekly staffing schedules including vacation* Responsible/Oversee weekly payroll - including inputting gratuities* Point person for our In Room automated mini-bar operations, monthly reports, and daily inventory* Interview perspective candidates* E-Pass/C Pass Sponsor for multiple departments within DuPont Hospitality* Maximize Revenue - Upselling, catering, planning special events, daily orders, and scheduling* Customer Satisfaction - Guest interaction and follow up
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  • Hotel Dupont
    Assistant Restaurant Manager
    Hotel Dupont May 2000 - Nov 2009
    Successfully oversaw daily operations in the Green Room including: * Daily Pre-Shifts* Dining Reservations and assisted guests in planning their special events* Ability to work well in a diverse environment* Maintained employee morale - Communication, Listening, Understanding, Fairness, and Support* Placed daily product order/s* Responsible for Train The Trainer program within the Dining Department* Train, Coach, & Counsel employees on corporate safety & standards * Developed weekly staffing schedules including vacation * Responsible for weekly payroll * Oversaw daily operations within In Room Dining * Interviewed perspective candidates
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  • Hotel Dupont
    Hostess
    Hotel Dupont Dec 1996 - May 2000
    Wilmington, De
    * Held Daily pre-shift - Communicated daily business, special requests, stations, and safety* Greeted and seated guest * Checked daily reservations and planned/prepared the Dining Room accordingly* Answered the phone - took reservations* Responsible for afternoon tea, including planning special themes* Ensured customer satisfaction - Created a memorable experience
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  • The Chase Manhattan Bank
    Credit Analyst/Fraud Investigations
    The Chase Manhattan Bank Jan 1989 - Nov 1994
    * Reviewed credit applications* Verified credit information* Credit discrepancies - Follow up* Monitored Credit
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  • Edgecraft Corporation
    Lead Line Inspector
    Edgecraft Corporation Jun 1987 - Aug 1989
    Avondale, Pa
    * Ensured all necessary product was readily available before starting the production line * Inspected and Set Up (logo) printing machine including international logos* Reviewed product orders - set and planned accordingly* Maintained production line flow* Responsible for final product inspection before packaging and shipping
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Margie Jimenez Skills

Bilingual Customer Satisfaction Customer Service Microsoft Office Leadership Teamwork Inventory Management Training Hospitality Team Leadership Restaurants Interviews Payroll Time Management Team Building Catering Event Management Hospitality Industry Event Planning Food And Beverage Management Budgeting Food Safety

Frequently Asked Questions about Margie Jimenez

What is Margie Jimenez's role at the current company?

Margie Jimenez's current role is Assistant Guest Services Manager at HOTEL DU PONT.

What is Margie Jimenez's email address?

Margie Jimenez's email address is ma****@****ont.com

What skills is Margie Jimenez known for?

Margie Jimenez has skills like Bilingual, Customer Satisfaction, Customer Service, Microsoft Office, Leadership, Teamwork, Inventory Management, Training, Hospitality, Team Leadership, Restaurants, Interviews.

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