Margie Powers Email & Phone Number

Omaha, Ne

► Analyzes credit card transaction to determine if the customer needs to be contacted to verify whether the transaction is valid.► Prepares and completes lost/stolen reports when fraudulent transactions are validated.► Closes card and refers customer to the bank when a card has been compromised and a new card has to be issued. ► Maintains knowledge of Banking regulations, compliance and First Data policies and procedures.

Omaha, Ne

► Prepares and completes fraud cases based on allegations and information from internal and external sources. ► Reviews complaints received to determine the best procedure for handling the file or investigating the complaint. ► Performs data analysis to proactively target fraud case schemes and scams. ► Maintains knowledge of Medicare statutes, regulations, policies, claim processing, servicing, audit and reimbursement principles and procedures.

Alamogordo, Nm

► Coordinated daily operations and scheduling of a busy 4 surgeon office► Greeted patients and verified their registration, insurance and contact information► Collected deductible and coinsurance payments► Arranged current chart and EMR information for the physicians prior to appointments.► Verified chart and EMR information after the patients visit to prepare billing for insurance benefits

Omaha, Ne

► Circulate the sales floor and greet customers ► Demonstrate effective selling skills by performing all steps of a sales interaction in a friendly, efficient, and productive manner ► Worked with customers to determine their furniture needs, and develop room plans.► Process orders, using the computer system, accurately and efficiently ► Maintain a high level of product knowledge using a command driven computer system and maintain excellent customer service skills

Omaha, Ne

► Prepares and completes fraud cases based on allegations and information from internal and external sources. ► Reviews complaints received to determine the best procedure for handling the file or investigating the complaint. ► Works with law enforcement on referred cases to ensure customer satisfaction; develops reports and provides needed documentation. ► Develops cases for referral to law enforcement; prepares presentation to communicate details of case to appropriate parties. ► Performs data analysis to proactively target fraud case schemes and scams. ► Maintains knowledge of Medicare statutes, regulations, policies, claim processing, servicing, audit and reimbursement principles and procedures.