Margie Inting Email & Phone Number

Ncr - National Capital Region, Philippines

My goal is to help aspiring virtual assistants to live the lives they have always dreamed, a life full of freedom and flexibility. ◈ Schedule and Publish Content to a targeted audience at the right time◈ Create consistent content articles and videos, keeping in mind our follower's needs and pain points◈ Research relevant topics to maintain a consistent presence online◈ Answered inquiry and reply to comments to drive social engagement◈ Editing and optimizing facebook post and other content◈ Manage content writers and provide feedback to improve contents of facebook page◈ Editing and proofreading blog articles of content writersfb.com/workathomegeek

Pasig City, Philippines

A hardworking and dedicated Customer Care Specialist with eight years experience in Customer Service. Seeking to use strong communication skills and excellent customer service skills to help client’s success. ◈ Responsible for team mentoring, providing real-time floor support to agents taking calls.◈ Handling the escalation and supervisor calls.◈ Motivating the team members to achieve targets set by the company taking the key metrics into consideration. ◈ Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real-time/historical basis.◈ Taking weekly huddles to keep agents updated on the process knowledge.◈ Answered phone calls to help customers in booking, changing existing reservations and provide answers to questions with regards to travel documents and itinerary.

Bachelor'S Degree, Accounting

Inbound Certification

Inbound Certification covers the basics of inbound methodology -- from optimizing websites for more search traffic to landing page anatomy.