Deliver business consulting in a variety of industries in the areas of change management, leadership and group performance, process excellence management, organization development, leader/group coaching. Current Role: UCare, Minneapolis, MN: OCM - Change Consultant

Change Management strategy, planning, and execute for Merger Program

Change Leadership consulting for growth and change strategy among North America and global team

Provide Transformation leadership and consultation for large-scale digital change program. Develop and manage strategy to move leaders and groups forward together in an environment where digital is relatively new in key business areas. Partner with business and functional leadership to prioritize and lead program milestones to enable business readiness within and across critical departments.

Develop and execute change approach for transformation programs within a health plan nonprofit for 400,000+ members and providers. Utilize Prosci methodology to align program leaders with business leaders and stakeholders in preparation for large-scale change projects in an environment of multiple transformations. Develop change strategy and deliver change tactics from OCM toolkit to help leaders and teams prepare for impacts to business processes, systems and technology, organization structure and behaviors, and culture

Leading global business readiness and transformation for SAP and other ERP deployments in the areas of People, Leadership, and Change. Consulting focuses on leader preparedness, current state readiness assessments, business and functional alignment, communications, and education. Work in partnership with business leadership and internal project / change teams to plan and execute change activities, including Communications, Leadership Alignment, Readiness Assessment and Maturity Plan, etc. Also facilitate Process Leadership education and change management - for leaders who are new to Process Excellence and are transforming their businesses to increase process maturity execution

Business transformation for American Family HQ leadership and field agencies, leading change strategy and executing readiness and communication activities for 3000+ leaders across 19 states. Recognized for increasing collaboration and raising visibility to impacts and needs among leadership and business teams.

Executed business and change readiness activities to equip leaders who were managing enterprise-wide change in a company where change management had been decentralized. Delivered strategic engagement strategies to mobilize team members on the transformation journey from bricks and mortar to omnichannel retail (for example) as well as numerous large-scale change initiatives requiring influence and organization development to help initiative leaders plan for and execute change leadership.

Provided leadership and organizational effectiveness for social services staff who deliver services for homeless clients, residential youth, and at-risk families at multiple sites.Key Successes• Designed and delivered Management Series for all leaders, which was a contributing factor in increased organizational capacity.• Enhanced staff development through training, group facilitation, and coaching. Performance management data reported improved leader skills and more effective communication across teams and divisions, which was attributed to new OED offerings and support.• Managed project and successfully increased technology skills for 500+ staff in an environment where operations had been negatively impacted by low technology literacy rates in all divisions.Primary Deliverables• Facilitate learning and development interventions that result in improved relationships and increased organizational capacity indicated in performance management data and other evaluation reporting.• Develop internal staff and external vendors to increase productivity by implementing repeatable processes and focusing on quality and customer experience. Employee survey data indicated positive results for improved departmental collaborations and OED offerings.• Facilitated whole-scale Organizational Culture Change initiative to identify cultural attributes and workforce strategies for the near future and an implementation plan to shift from current state to new needs and strategy.

Designed, delivered, and facilitated learning and development interventions, performance management, training/coaching, and change management opportunities for leaders and teams across the headquarters of 8,500+ financial services staff. Consulted with corporate leaders and teams to assess current state, identify needs, and develop curricula while improving company-wide learning culture through advocacy, relationship-building, and facilitation/delivery.

Developed and managed a nontraditional graduate campus program for professional adult learners who were seeking a graduate degree in Organizational Management. • Built a dynamic program through academic excellence and community collaborations in a region with thriving competitor colleges.• Provided academic advising to graduate students that resulted in retention rates >95% annually.• Developed faculty and vendor relationships that were recognized for a balance between effective program management and superior customer service.

Provided leadership for a coalition of 25 social services, education, and government agencies that was formed to improve client services through combined strategic management and shared operations. Developed relationships with elected officials, district superintendents, and private corporate leaders to broaden community partnerships across central Minnesota. Increased collaboration across the delivery system and created effective communication utilizing processes that were adopted system-wide.