• Creating comprehensive and well-structured Project planand project implementation timeline• Ensures that project implementation plan is properlyexecuted and delivered within the project schedule withUAT sign off• Monitor and Ensures that the testing of the systemconforms with the define project requirement base onthe timeline• Developing schedules, activities, estimating resourcesand activity durations

*Train clients on how to use Accounting System.l*Assist clients about their concerns in Accounting system and also assist them on hardware server

• Analyze accounting process, identify issues and performresearch on all solutions to ensure efficient workflows.• Perform regular analysis on accounting issues andresolve it efficiently.• Provide technology support to clients and analyze allinput data for clients.• Maintain and perform regular update on accountingsystems on an everyday basis.• Perform analysis on customers’ business requirementsand map to software configuration requirements

• Provide client support and technical issue resolution viaE-Mail, phone, internet and other electronic medium.• Configuration of client’s equipment to connect to theInternet via modem/DSL Router.• Provide training to clients in the use of system andapplications as related to Internet.• Obtain general understanding of POS and applicationoperations related to company offered services.• Identify and correct or advise, on operational issues in client computer systems, software and network issues.

• In-house and Onsite Software Technical Support• Installation and configure computer hardware/POSoperating systems and applications• Monitor and maintain computer systems/POS andnetworks• Talk clients regarding concerns and problems on theirsystem, either face-to-face or over the phone to resolveissues• Troubleshoot system and network problems• Diagnosing and solving hardware or software faults• Demonstrate and Implement Accounting (MYOB Premierand QNE Accounting Software) and Point of SalesSystems (MYOB Retail Manager )