Margaret Mark Email & Phone Number

Custom Application Product Owner, responsible for defining the product vision and strategy, as well as Product Roadmap for custom IT products in Talent Systems space• Creates clarity around business objectives through the development of and refinement of user stories by working with the business and users• Evaluates and recommends product innovations and enhancements that drive business value and maximize the ROI for the products in Talent space• Organizes and prioritizes requirements into product releases that drive business value and align with the broader business strategy• Manages Product backlog, refinement of stories, and sprint planning in JIRA• Provides product oversight to ensure consistent product experience of user controls, data definitions, business logic, and product aesthetics• Works with Design during the development of wireframes to ensure alignment to outcomes• Works with Development team through development to ensure alignment to requirements• Responsible for coordinating integrated, cross-functional testing, and collaborates with business stakeholders to define and execute product release strategies with end users, and technology leads• Responsible for defining and tracking Product success metrics

Greater Denver Area

Drove the expansion and adoption of HR Technology by working with business leaders and process owners to expand product footprint into new locations and lines of business, and conduct testing, training and post-deployment troubleshooting. Interfaced with internal and external delivery teams to provide data-driven recommendations that accelerated product & feature adoption, solving complex business problems. Lead a team that managed the company’s HR Technology solutions, including implementations, enhancements, ongoing support, and governance to meet the growing business needs.• Identified and lead transformative cross-functional initiatives to improve business outcomes for HR• Established shared vision across the HR and business functions by partnering with key internal business stakeholders• Empowered an energetic and passionate team in growing their skills and knowledge while providing leadership and vision for best practices in HRT processes and governance.• Managed and prioritized team capacity and allocation to various projects and initiatives• Owned the HR Technology roadmap that aligns to the enterprise technology and employee experience strategy• Effectively utilized data and metrics to inform product and process roadmaps• Worked closely with HR process owners to understand strategic direction and goals of the program• Implemented best in class requirement gathering processes and BA methodology to ensure projects are delivered on time, within budget, comply with high quality standards, and meet customer expectations• Drove data quality initiatives to ensure accurate information was maintained for analytics and downstream systems• Served as primary liaison with integrations team and external consulting partners for development work; prioritized deliverables, provided business requirements, tested, validated, and signed-off on technical solutions, while managing backlog

Remote

Responsible for ensuring the successful deliverables of customer implementations, including charter, project/staffing plan, and issue logs. Conducted deep technical and recruitment process discovery and created reliable solutions within Beamery built on best practices. Took the lead in architecting and configuring the Beamery product suite. Coordinated internal teams and worked with Sales, Customer Success and Product to understand customer use cases and enhancement requests. Participated in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW. Provided guidance and mentoring to those Professional Service resources working on managed implementations.Major Projects & Accomplishments:• Lead system implementations for Beamery’s largest Enterprise customers, including multiple Fortune 100 companies.• Developed implementation process used across Customer Success

Served as business partner to the Global Talent team by acting as a Business Analyst, system administrator, and SME for key recruitment, onboarding, and performance programs, processes, systems, and data. Championed current HR technology suite by recommending process improvements on existing platforms and initiating integrations between systems to create process automation. Responsible for understanding recruitment and performance system markets in order to recommend new technology and functionality. Lead implementation of new functionality, by managing requirements gathering, tool selection, configuration, liaising with technical resources, testing, training, communication, and post production support.Accomplishments:• Acted as project manager for implementation of new Applicant Tracking System.• Served as SME and core project team member in global Onboarding automation project• Acted as primary technical resource on performance system replacement project through implementation.• Participated in reimplemention of Applicant Tracking System as primary technical resource.• Delivered interactive on-demand system demo trainings for performance processes using Adobe Captivate.

Broomfield, Co

Oversaw and maintained security processes including producing documentation for quarterly Sarbanes Oxley (SOX) audits and working with Internal Audit to update SOX documentation, as needed. Trained HR field employees on PeopleSoft (PPSFT) HR data entry processes and created required training documentation. Produced queries as requested by the business and for the purposes of HRIS data audits. Managed processing, transmitting, and troubleshooting returned errors for benefit interfaces, and assisted with 401(k) planadministration.Accomplishments:• Created extensive Train the Trainer (TTT) training textbook and cooresponding training workbook.• Acquired beginner knowledge of SQL in order to deliver automated joined reporting.• Designed and rolled out on-going query training for the entire HR function, Beginner and Advanced.

Broomfield, Co

Moran, Wyoming

Managed the full cycle recruiting efforts for all seasonal positions for the Grand Teton Lodge Company. Partnered with Hiring Managers to target and recruit top talent. Liaised with the HR team to define staffing goals and with the Talent Acquisition Guides (TAG) team to ensure pacing with screening in relation to staffing goals.Accomplishments:• Developed reports for Talent Acquisition (TA) including daily Pipeline Reports, Time in Step Aging Reports and EEO Applicant Flow Reports by Business Unit.• Served as the TA liaison to the HRIS Analyst to investigate, test and open tickets for issues and glitches with SuccessFactors. Was the only member of TA assigned some admin permissions in order to perform this function.

Broomfield, Colorado

Lead a team of 6 screeners to qualify, interview, and guide candidates through the hiring process. Coached screeners to make hiring recommendations for the 2000 seasonal positions. Served as a liaison between the Summit County Recruiters and the TAG Team.Accomplishments:• Designed the Vail Resorts SuccessFactors Applicant Tracking System process with an emphasis in Candidate Advocacy based on metrics created for the Candidate Advocate role, improving efficiency by at least 30%.• Managed recruiting efforts team wide by auditing the hiring process for inefficiencies and candidates in “limbo” through reporting.• Created a digestible PowerPoint training for all 30 new seasonal screeners and identified opportunities for additional training for each of the 5 teams.

Broomfield, Colorado

Part of a system implementation team introducing new Applicant Tracking System for the Grand Teton Lodge Company piloting new role in Vail Resorts Talent Acquisition. Provided first contact for all new applicants, qualified, conducted phone interviews, assessed qualifications in relation to role, promoted Vail Resorts and positions, and coordinated applicant and resort recruiter schedules for further screening.Accomplishments:• Identified opportunity and functionality while analyzing time effectiveness to design efficiency model by tracking workload through metrics, which later became the measurement of success.

Broomfield, Colorado

Served as integral team member for pilot project designed to reduce company reliance on international housekeepers though domestic recruitment efforts by focusing on a specific function. Reviewed applications, screened candidates, conducted phone screens, made hiring recommendations, checked references, followed- up post hire, established rapport with housekeepers while keeping open communication with team members.

Prague, The Capital, Czech Republic

Assessed student ability and prior knowledge, designed curriculum based on individual needs, implemented through creative lesson planning, tested student progress, and adjust based on results.

Teaching English As A Foreign Language Certificaton, Tefl Certification

Fine And Studio Arts

Activities and Societies: Gold Rush Dance Team, Gamma Phi BetaDegree incomplete