Margo Nelson Email & Phone Number

Pobox 7141, Madison, Wi 53707

Compassionate, sex positive, and creative psychotherapist. Specializing in depression, anxiety, trauma, grief and loss including the loss of a pet. Skilled in women's issues, chronic pain, stress management, OCD, anger management, and recovery. Individuals and couples welcome. Located on Madison's north side. Available for public speaking engagements.

Madison, Wi

Customer Care, Flex plan specialist. TASC Total Administrative Services Corporation, Madison, WI. 2014-present• Front line customer support • Excellent oral and written communication skills• Research and data entry using multiple software applications• Professional and accurate resolution and response to inquiries• Attention to detail and confidentiality

Madison, Wi

• Reduce child abuse and neglect by helping parents feel heard and supported• Working knowledge of local resources and appropriate community services that are equipped to meet the needs of the caller• Assist callers with finding solutions to their problems

Develop relationships and manage fundraising portfolios independently within a collaborative, team-based model. Engage with both team members and partner agencies from diverse international, socio-economic, religious, ethnic, and sexual orientation backgrounds toward improving community opportunities for education, health and income.

Wait Staff, Senior Trainer. Ella’s Deli, Madison, WI. 1997- present• Senior wait staff for fast-paced, kosher-style restaurant geared toward children of all ages. • Superior communication skills used to concisely interpret customer needs to food preparation staff.• Menu proofreader and editor.• Extensive knowledge of food allergies, intolerances, sensitivities, and kosher dietary laws.

House Manager/AODA Counselor. North Bay Lodge, Madison, WI June 2012- October 2012• Managed in a state certified 20 bed community based residential facility for people who are in early recovery from chemical dependency• Conducted mental health counseling, AODA counseling, and career counseling• Responsible for intake, assessment, case management, treatment plan, client advocacy, counseling, connecting client to resources, arranging aftercare, and discharge • Facilitated educational, topic, processing, and skill based groups twice daily• Prepared and presented recovery focused educational lectures• Utilized local resources to create a reading and reference library• Established and facilitated a women’s group• Distributed medications• Tested clients for drug and alcohol use using urinalysis and breathalyzer testing

Intern, Journey Mental Health Center (formerly Mental Health Center of Dane County) Integrated Services Unit, Madison, WI 2010-2011• Responsible for assessment, case management, treatment planning, counseling of clients, and discharge • Connected clients with appropriate resources in the community• Individual client work with both AODA and mental health issues• Processing and skills-based group work with children, adolescents, and adults • Group work included AODA recovery, anger management, social skills for children, parenting skills, trauma recovery, psychotherapy processing, and adolescent support

Master Of Science (Ms), Counseling Psychology

Master of Science, Counseling, University of Wisconsin, Whitewater, August 2011 • Emphasis in community • Completed marriage and family.

Bachelor Of Arts (B.A.), Fine/Studio Arts, General