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I am a people-focused Regional Property Manager with over 30 years of experience overseeing residential and commercial properties, with a focus on exceptional customer service and building high performing teams. A seasoned leader who excels in day-to-day operations of Lease-ups, Renovations, Condo de-conversations and Tax Credit communities. Skilled in financials, budget management, and strategic initiatives that drive increased occupancy rates. Additional experience in increasing GPR, reducing delinquency, preparing financial reports, market surveys, vendor management, and mentoring associates on industry standards and best practices.
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Regional ManagerAvenue5 ResidentialSurprise, Az, Us
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Regional ManagerSparrow Partners Nov 2023 - PresentArizona, United StatesAs a seasoned Regional Manager, I oversee 55+ active adult communities across West Phoenix and Las Vegas. My role encompasses: • Lease-Up Communities: Expertise in managing new developments from leasing through stabilization. • Site Visits: Conducting regular site visits with both financial partners and on-site teams to ensure property standards and performance. • Budget Management: Handling comprehensive budget responsibilities, including annual planning, forecasting, and addressing monthly variances. • Team Leadership & Development: Focused on coaching and mentoring property teams, providing ongoing support, and celebrating their successes. • Marketing & Pricing Strategy: In-depth understanding of local market trends; work closely with marketing and internal asset management teams to drive strategic pricing and sales outcomes. • L&E Pillars: Strong understanding of the need for Lifestyle & Engagement (L&E) pillars in our communities and how they enrich the lives of the active adult demographic, ensuring we meet their evolving lifestyle expectations.I am passionate about enhancing community living experiences while ensuring operational excellence across all properties I manage. -
Regional Property ManagerGreystar Aug 2021 - Nov 2023Phoenix, Arizona, United StatesRegional Property Manager for the Phoenix and Tucson markets.In this role, I oversaw communities across the Phoenix and Tucson markets, with a strong focus on financial management and client partnerships. Key responsibilities included: • Financial Support & Asset Management: Managed financial aspects, including budgeting from proformas to reforecasting, and conducted monthly performance reviews in collaboration with asset management and client partners. • Operations & KPI Management: Led weekly and monthly operations (OPS) calls with clients, focusing on KPI-driven performance improvements. • Team Leadership: Responsible for coaching and developing teams, hiring and separating team members, and conducting annual performance reviews. • Community Projects: Managed two condo de-conversions, three community renovations, and was involved in capital projects to enhance property value. • Audits & Client Pitches: Conducted quarterly onsite audits and participated in client pitches, providing SWOT analysis for potential partnerships. • 3rd Party Management: Extensive experience working with third-party management, ensuring operational success and client satisfaction.My role required a strong focus on driving financial performance and operational excellence while maintaining strong relationships with teams and clients. -
Senior Community ManagerHnn Associates, Llc Aug 2018 - Jul 2021Everett, Washington, United StatesManaged a Lease-up property of 256 units• Created fresh marketing strategy that delivered 100% occupancy within 5 months.• Drove compliance and occupancy for 100% Washington State Tax Credit Community.• Filled leadership role in charge of staff development over multiple properties.• Coordinated support and training for our Community Managers during Budget Boot Camp.• Participated as part of a Senior leadership team that help deliver projects and support across all properties and portfolios.• Established corporate wide secret shopper program that helped increase leasing effectiveness and closing ratios. • Helped develop companywide training initiatives like leasing and NEO programs aimed at increasing productivity and reducing turnover. • Primary coordinator with Volunteers of America to help recover over one million dollars in rental assistance during the COVID pandemic. -
Community ManagerSecurity Properties Residential May 2017 - Aug 2018Bellevue, WashingtonManaged a full renovation property of 400 units• Responsible for managing and delivering 18M dollar renovation project.• Provided leadership and oversight for a support team of 13 associates. • Adjusted staffing and responsibilities to better align with property and company goals. • Worked with property owners to provide regular reports and ensure budget and construction targets were met.• Provided day to day support directly to residence to help increase customer satisfaction and minimize inconvenience created by the renovation project. -
Community ManagerGreystar May 2015 - May 2017Bellevue, Washington, United StatesManaged a property of 184 units in Bellevue, WA.• Drove the collection of rental payments and past-due water billings to be under 5%.• Took occupancy from 87% to 96% in 40 days (about 1 and a half months).• GPR growth for 2016 was 6.3% which is 4.8% higher than 2015.• Worked very closely with client, marketing department, and several different vendors for multi-million dollar renovation project.• Mentored other sister properties and covered for RM when out of office.
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Sr. Community ManagerBre Properties (An Essex Company) Jul 2008 - Dec 2012Bothell, WaManaged a property of 214 units in Bothell and a 58 units active senior building. • Key decision maker in community’s refresh and retrofit that included a new name, look and monument sign.• Drove a $300K project of exterior renovations, which included scheduling, and managing multiple vendors.• Served as point-of-contact company-wide to guide standards and excellence in associates training on industry standards and best practices. -
Community DirectorSimpson Housing Lllp Jul 2007 - Jul 2008Lake City, WaOversaw all management and maintenance of mid-rise residential apartment community of 238 units with street level retail in the heart of Lake City, WA.• Executed the development and management of the annual property budget based on company and property objectives.• Participated in a team effort with a sister mid-rise property during lease-up in downtown Seattle.• Drove excellence in standards and associates training on industry standards and best practices. -
Senior Community ManagerWeidner Property Management Oct 2002 - Jul 2007Kirkland, Washington, United StatesManaged 3 residential apartment communities, totaling 432 units, including a renovation/lease up of 108 units.• Oversaw the renovation of existing buildings and construction of a brand-new lease-up totaling 108 units in an existing community. The renovation portion of this project required that existing tents be moved to other units while construction took place and then moved back.• Executed an average of 96% occupancy, a personal average closing ratio of 42%, and increased 73% occupancy rate to 95% in four months. • Selected to drive the Management in Training pilot program. Once complete the program was deployed successfully company wide. • Drove execution of a $1.8M roof replacement project to repair damage done by negligent roofing company. -
Property ManagerHsc Real Estate (Riverstone) 2001 - 2002Everett, Washington, United StatesMulti-Site of 328 units
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Sr. Property ManagerLexford Nw Properties 1998 - 2001Renton, WaMulti-Site of 352 units
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Property ManagerInsigna Property Management 1996 - 1997Wichita, KansasSection 8 Housing of 136 units
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Sr. Leasing SpecialistIrvine Company 1994 - 1996Irvine, Ca70% conventional 30% affordable housing of 248 units -
Assistant ManagerEllingwood Properties 1992 - 1994Anaheim, Ca
Margo Reid Skills
Margo Reid Education Details
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Arizona School Of Real EstateReal Estate -
Fountain Valley High SchoolGeneral Studies
Frequently Asked Questions about Margo Reid
What company does Margo Reid work for?
Margo Reid works for Avenue5 Residential
What is Margo Reid's role at the current company?
Margo Reid's current role is Regional Manager.
What is Margo Reid's email address?
Margo Reid's email address is ma****@****nwa.com
What is Margo Reid's direct phone number?
Margo Reid's direct phone number is +130328*****
What schools did Margo Reid attend?
Margo Reid attended Arizona School Of Real Estate, Fountain Valley High School.
What are some of Margo Reid's interests?
Margo Reid has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Margo Reid known for?
Margo Reid has skills like Property Management, Customer Service, Apartments, Marketing, Sales, Yardi, Team Building, Fair Housing, Lease Administration, Team Leadership, Employee Training, Troubleshooting.
Who are Margo Reid's colleagues?
Margo Reid's colleagues are Lynell Shorter, Lonnie D. Virgil Jr., Kristie Byrd, Caps, Ashlie Kulpinski, Annabel Parochniak, Scott Groves, Michelle Chaidez.
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