Margo Bell Email & Phone Number

Temple Hills, Maryland, United States

Provided companionship and assistance with daily activities including helping to dress, groom, meal preparation, medication reminders, running errands, laundry and housekeeping. Provided transportation to doctor’s appointments, church services, and special events.

Laurel, Maryland

Typed memorandum and correspondence for the church. Created the Sunday bulletin and special event programs on computer. Plan and coordinate meetings. Managed the schedule of the pastor. Maintained the church calendar. Maintained church bulletin board for members and visitors. Researched and seek up to date community materials for food banks, health clinics and social events. Exercised purchasing procedures, rules, and regulations for ordering items for the church, including hymn books, kitchen items, and facility maintenance items. Organized and conducts tours informing visitors of the church's history and work processes. Made sure there is a mutual understanding of how the church as an organization can help them, as they help the church. Produced written public relations and social media materials for diverse audiences with different viewpoints and levels of understanding. Helped with planning and coordinate travel for the pastor and annual conference participants. Initiated and spearhead activities and field trips for members. Maintained membership databases, creating and modifying data within existing spreadsheets.

Triangle, Virginia, United States

Ensured the overall performance and execution of configuration management for the Marine Corporation GSSC. Ensured that the configuration management conforms to the Configuration Management Plan. Performed Configuration Management support to include production and maintenance. Controlled all configuration items obtained or generated in the course of business. Carried out Configuration Management work and products generation through documented repeatable processes. Represented the brand in all press interviews, industry panels, and corporate communications initiatives. Managed commercial Off the Shelf licensing for the Serena program to include control of all commercial off the shelf software. Maintained a database that records all software documentation products released for both internal and external use.

Greenbelt, Maryland, United States

Served as the primary point of contact for persons inquiring about disaster assistance by telephone. Conducted telephone interviews with disaster victims who have been affected by declared disaster. Assisted applicants by telephone and in person, determines applicants needs, and provides instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate. Provided information and explanations of Housing Assistance, other needs assistance grant, and other programs to applicants. Conducted verification activities to determine eligibility of applicants for disaster assistance through direct contact with applicants, in order to gather and disseminate information. Processed applicant cases, re-certifications, audits, and recoups and lodging reimbursement from disaster assistance applicants.

Prince Georges County Maryland

Served as the primary point of contact for persons inquiring about disaster assistance by telephone. Conducted telephone interviews with disaster victims who have been affected by declared disaster. Assisted applicants by telephone and in person, determines applicants needs, and provides instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate. Provided information and explanations of Housing Assistance, other needs assistance grant, and other programs to applicants. Conducted verification activities to determine eligibility of applicants for disaster assistance through direct contact with applicants, in order to gather and disseminate information. Processed applicant cases, re-certifications, audits, and recoups and lodging reimbursement from disaster assistance applicants.

Mclean, Virginia

(Top Secret Clearance/Life Style /Poly) Professional Qualifications; Provide support and communications to customers from the customer service center. Support the on-site Library, Medical Office and two external customer support offices. Short Summary CSR work is to provide a single point-of-contact to the broad array of services offered to our customers. Respond to all telephone, walk-in and electronic inquiries for assistance. Enter requests for service into the Service Order Request Database (SORD) and notify the appropriate first responder for action. Utilize an automatic call distribution system to receive calls and minimize the time customers wait to connect to a representative. Provide support and communications to customers from the customer service center. Support the on-site Library, Medical Office and two external customer support offices. Short Summary CSR work is to provide a single point-of-contact to the broad array of services offered to our customers. Create meeting reservations in the Conference Room Scheduler, scanning the system ensuring no double bookings are created or are addressed immediately. Receive and create compound parking permits based upon justifiable need and space availability. Enforce client policy on the display of posters and advertisements in common areas around the compound. Coordinate with Conference Room Support personnel to ensure requests for room configurations are communicated and carried out as appropriate. Serve as the face of our client to greet customers and answer inquiries. Capture productivity metrics and submit weekly as requested.

Bowie, Maryland

I support the catering directors and managers at convention centers, hotels and catering companies. Process invoices, coordinate rentals for audio and visual rentals, assist with the outside events, and work with the kitchen staff to plan and create menus for clients.

Mclean, Virginia

Provided analysis and research for industry, infrastructure, technology, country, geographic area, biographic and targeted vulnerability within the IC environment. Prepared assessments of current events based on the sophisticated collection, research and analysis of classified and open source information. Developed and maintained analytical procedures that met changing requirements and ensured maximum operations. Collected data using a combination of standard intelligence methods and business processes. Ensured changes to the configuration management methods and processes were properly approved, communicated, documented and managed. Collaborate with management and engineers to develop and implemented a CM plan for in support of active programs. Provided support to CM boards to include: Engineering Review Board (ERB), Configuration Control Board (CCB) and scheduled meetings. Knowledgably in the principles of CM to include configuration identification, change control, release management, status accounting and reporting and configuration auditing and process improvement. Oversaw implementation of the configuration management process, policy and standards. Conducted reviews, audits and evaluations to ensure configuration standards were being followed. Researched and reviewed configuration systems and tools that improved current policy and processes and made recommendations for improvements. Prepared program status and technical presentations and reports. Coordinated and supported internal and external meetings (including video-teleconference meetings); contracting support; and other related duties as assigned.

Washington Navy Yard, Washington Dc

Provided analysis and research for industry, infrastructure, technology, country, geographic area, biographic and targeted vulnerability. My responsibilities included being a research librarian to work with government clients. Interacted regularly with the customer management commercial data providers, as well as system database administrators. In depth research, on both classified and unclassified projects. Provided intelligence support for contingency operations, battle staff and operational-level planning. Assist with the production of user manuals related to online equipment used to research targets. Researched, authored and coordinated threat assessments to support the Commander and /or leaders in the U.S. civilian military intelligence Community. Schedule, copy, ship and receive geospatial products. Additionally, tasks included cataloging, acquisitions, circulation, and assisting patrons. Prepared assessments of current events based on collection, research and analysis of classified and open source information. Developed and maintained analytical procedures to meet changing requirements and ensure maximum operations. Collected data using a combination of standard intelligence methods and business processes.

Mclean, Virginia

Monitored Database Access and also the Active Directory. Control Database changes on the ACL Reporter, for each server in the division. Research telephone account histories, including telephone data and ownership. Monitored and document traffic analysis. Quickly access significant and current developments. Handled and delegated competing priorities. Performed Quality Assurance on project deliverables, including participation in deliverable review and approval sessions. Provided strategic consulting services and present Testing and Quality Assurance findings to stakeholders. Retrieved customer request by providing quality customer service for incoming request and inquiries from third party personnel. Supported Configuration Control Manager to organize CM task force meeting and track work status of task force members. Prepared and updated CM Administrative procedures. Coordinated the CM interface among company and sub-contractors. Supported the frame work development for the Configuration Management Information system. Analyze the office system to prevent unauthorized access to files or to alert the appropriate users when a file has been altered. Attended and participate in the monthly Proton meeting. Assisted in the training of team members and summer interns on the PHACS/Quality Assurance Systems Administration tool. Review Investigative Reports.

Mclean, Virginia

Performed professional level technical support to clients related to ID, analysis and evaluation of complex defense systems, and or issues. Tracked, identified, and managed information on known or suspected terrorist. Monitored and analyzed strategic and operational aspects of political, military, and economic developments for the foreign countries. Collected data, analyzed results, and prepared reports related to programs/projects objectives. Communicated and signal trends and targets, and assessed intelligence that predicted course of action of a specific target. Ensure that measures were in place, consistent with applicable legal authorities, to protect and defend against hostile intelligence services, operational activities, cyber attacks, and insider threats conducted by or on the behalf of foreign powers, international terrorist organizations. Participated in various analytical forums and working groups to identify and address significant threat issues. Worked directly with customers and team members to determine project scope and specifications. Supported policy and procedure development for IC. Protected vital oral and written information. Applied new techniques to solve analytical problems and find new identity intelligence.

Mclean, Virginia

Converted hardcopy holdings in microfilm, microfiche, paper files and documents to electronic image, and if appropriate to digitized text. Entered, transcribed, and verified a variety of alphanumeric data onto an online database. Maintained files, records, and chronologies and entry activities. QA/CM and produce data and reports on performance, measuring against set indicators. Used automation tools with the use of various software applications within the PC environment. Performed overall support to the customer operations including clerical, analytical and manual activities.

Mclean, Virginia

Worked closely with customers to analyze and retrieve relevant data for use in real-time reports. Developed analytical methodologies in the area of transnational issues. Created specific links and relationships among people, telephone numbers, commercial enterprises, banks, boats/ships and more. Researched, authored, and coordinate threat assessments to support the Commander and/or leaders in the U.S. civilian intelligence Community. Ensured that measures are in place, consistent with applicable legal authorities, to protect and defend the Department against hostile intelligence services, operational activities, cyber attacks and insider threats conducted by or on the behalf of foreign powers, international terrorist organizations, or non-state domestic organizations. Mined and exploited the contents of multiple, sometimes very sensitive, databases for the purpose of creating a more comprehensive and portrait of a terrorist identity. Accessed future and on-going political-military developments, military capabilities and doctrine, weapons acquisition, counternarcotics, transportation/logistics and employment of military forces within each country or provide intelligence analysis for U.S. homeland security. Shared intelligence policies by maintaining extensive liaisons with local, national and international contacts within the intelligence and law enforcement communities. Prepared briefings, reports and communication for senior executives, and other intelligence community and law enforcement entities. Maintained populate, and manages intelligence records, information files, and variety of databases.

Mclean, Virginia

Performed and/or oversees daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Performed and/or oversaw daily backup operations, ensuring all required file system and system data are successfully backed up to the appropriate media, recovery tapes or disc are created, and media is recycled and sent off site as necessary. Analyzed existing systems and programs and develops or recommends new system or modifications to existing systems. Provided users support and conducted user software and hardware training to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data. Focused on establishing and maintaining consistency of a system or product’s performance and its functional and physical attributes with its requirements, design, and operational information throughout its life. Conducted functional and physical configuration audits. Was present at daily management meetings and briefed personnel on aims to ensure that operations are not disrupted due to the asset (or parts of the asset) overrunning limits of planned lifespan or below quality levels. Showed qualified "mission readiness", and defined which assets are available and for which type of mission. Developed and monitored policies and standards for allocation related to the use of computing resources. Coordinate and wrote reference documentation. Monitored any software changes. Set up administrator and service accounts.

Washington Navy Yard

Support daily morning meeting with executives and managers stating the changes of the computer system within the last twenty four hour timeframe. Work closely with program management, systems engineers, quality managers and representatives, draftsmen and design/manufacturing engineers in a concurrent engineering environment; Develop and administer Configuration Management Plans; Prepare for and conduct major configuration audits.

Bachelor'S Degree, Cyber/Computer Forensics And Counterterrorism, 3.8

Activities and Societies: Honor Society Objectives - This program exposes students to fundamental knowledge and skills utilized.

Associate Of Arts (Aa), Criminal Justice/Law Enforcement Administration, 3.8

Activities and Societies: Honors Society – to promote academic excellence, fellowship, leadership and service through co-curricular.

Network Administration, Information Technology, 3.7

Activities and Societies: ITT Technical Association Deans List The National Technical Honor Society – Chapter 2056 Objectives - This.