Margot Cunningham, Mba Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Designed and launched digital acquisition strategies for all proprietary credit card products across seven unique channels within Digital. This involved influencing and collaborating with stakeholders across the bank to take acquisition campaigns from ideation to execution with all parties.• Lead acquisition stream of work for the launch of two new credit cards, ION and ION+, aligning all strategies and requirements for Branch, Digital and pre-approved acquisition build; acquisition stream delivered on time and trending to meet business case targets.

Toronto, Canada Area

Rotation One: Personal Savings and Investment, Client StrategyRotation Two: Business Transformation, Capital MarketsRotation Three: Client Acquisition, Credit CardsRotation Four: Commercial Real Estate, Associate Director, Credit Structures

Toronto, Canada Area

• Lead agile AML project to simplify process across 20,000 employees and the client onboarding experience, resulting in a successfully implemented client onboarding process and sponsorship from C suite to develop the process further.• Engaged stakeholders across retail banking to analyze and design business requirements for client data system improvements, resulting in seamless collaboration and engagement with over 20 stakeholders.• Analyzed client data trends to deliver product strategies for marketing, resulting in the creation of personalized client offers.

Toronto, Canada Area

- Developed and maintained tracking models for portfolio of servers to optimize app development; resulting in efficient tracking and reduction in server downtime.- Reported agile project financials and milestones to the SVP of Enterprise and International Applications and the Head of T&O on a weekly basis to inform on high level updates; providing visibility of over 100 active projects.- Analyzed resource forecasting to ensure that project funds and project forecasts are on track and comparable; resulting in increased efficiency and reduction of excess costs.- Developed internal communication page to educate employees on financial acumen surrounding $10MM+ valued projects; resulting in 50% less misreported accruals to finance department.-RBC Student Partner, Social Engagement Team

Toronto, Canada Area

- Updated and trained 200 sales reps across Canada on customer facing sales template; resulting in a uniformed company look across Canada used for thousands of sales proposals.- Conceptualized, implemented and maintained a Salesforce dashboard, giving the Canadian Marketing department the ability to see real time metrics and performance of national campaigns, used by 50 colleagues.- Managed online sales leads for 250 sales reps, resulted in faster and more consistent response time across the Canadian division.- Designed, implemented and promoted an internal culture campaign across Ricoh Canada within budget; resulted in an acceptance across all remote business units with a 90% buy-in and increased internal brand identity- Supported Marketing Managers

-Generated high levels of consumer awareness through the creation of promotional material, including print and customer gifts; resulted in further increases of lead generation, more than 100 qualified leads and client awareness-Liaison between marketing departments within PrinterOn and Samsung Canada, resulting in a seamless workflow of promotional material between Samsung and its subsidiary PrinterOn-Led lead database development through research, cold-calling and emailing to support the sales team and generate qualified leads-Re-modelled and created training videos to be sent across the world to PrinterOn’s parent company Samsung; Standardize and simplified the sales training process for sales associates across the world

-Sold retail and commercial kitchen equipment at the downtown store front location-Filled orders to equip new restaurants with all kitchen appliances and cookware-Designed interactive displays and promotional material to help increase product awareness; resulted in most successful promotional campaign at the downtown location to date -Trained incoming associates on product knowledge and till management

-Provided online and remote access support for the client’s software solution-Updated and maintained customer database through remotely upgrading software; resulted in an accurate and effective way of identifying possible upgrade opportunities-Addressed and solved customer complaints via email and phone; the fast response and thorough management of the complaint resulted in a more satisfied customer

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.Sc.), Physical And Biological Anthropology

Activities and Societies: Captain of Women's Varsity Swim Team

Study Abroad, Bachelor Of Science, Biology/Biological Sciences, General

Activities and Societies: Swim Team