Martha (Marty) Harrelson Email & Phone Number

Greater Atlanta Area

– File primary and secondary medical electronic (Zirmed) and paper insurance claims (HCFA and UB04), including Medicare and Medicaid, for 10 assigned accounts. Process up to 650 claims per day totaling up to $120K.– Resolve billing, electronic claims submissions (ECS), and reporting issues. – Perform month-end closing procedures; create month-end reports for accounts.– Originally hired as Account Follow-up Representative. Troubleshot medical insurance claims for assigned accounts, followed-up with insurance payers to ensure prompt payment of claims. – Verified claims for accuracy of payment and posting. Assisted patients in resolving billing concerns.

Greater Atlanta Area

– Started as a temp; converted to full-time based on performance. Performed billing, insurance filings, customer support, and collections for Sumter County, Georgia division. – Significantly increased insurance and self-pay revenue collections for assigned division through repeated follow-up, report utilization, and close monitoring.

Greater Atlanta Area

– Besides the owner, the only employee of this company that made solar-powered water pumping systems for use with rain barrels. Researched component part pricing, competition, and all aspects of the “green” community.– Managed marketing including creating website, obtaining distribution, and participating in trade shows.

Greater Atlanta Area

– Scheduled customers from around the world into our training programs; also arranged their hotels and rental cars. Maximized revenue by scheduling training programs to capacity.– Improved information flow between Marketing and Billing departments, resulting in timely processing of vital billing directions, signed contracts, and an increase in collections. Resolved scheduling and billing issues.– Suggested process improvement ideas in weekly staff meetings and steering committee meetings, and advised on all upcoming attendee accounts.

Greater Atlanta Area

– Assisted in setting up and organizing pricing department when division relocated from New York to Georgia.– Quoted all stock and special job pricing to obtain business while maintaining profit margins.– Trained sales agencies on computerized quotes system.– Planned with field sales and product managers to coordinate optimum pricing levels for new business.– Coordinated with Customer Service and Accounting to resolve pricing discrepancies.

Greater Atlanta Area

– Consistently performed in top 5% of all representatives in number of calls (80-100) handled per day.– Processed incoming orders and returns, tracked shipments, and resolved invoicing issues.– Served as ISO procedures representative for customer service, and as internal auditor for the division.

Peachtree City, Georgia

– Coordinated with sales, distributors, manufacturer’s representatives, and direct accounts to quote pricing, monitor production, and expedite orders.– Consulted with planners for optimum production scheduling, and with engineering for specially-requested product designs or modifications.

Bachelor'S Degree, Behavioral Science

Aa, General Studies

May 1985

Certificate, Lawyer'S Asst. - Litigation Specialty

June 1994

Education record

– Account Management – AS400 – Electronic Claims Submissions (ECS) – Insurance – Marketing – Medical Billing – Medicare / Medicaid –.