Mari Soonsoo Bae Email & Phone Number

Richmond, VA, US

Mountain View, WY, US

🚀 Building something cool with AI

Mountain View, CA, US

Manage global supply planning for Google phones from product development to end of life

Mukilteo, WA, US

Set strategic roadmap and designed new processes to ensure success of clients

Redmond, Washington, US

Mountain View, CA, US

• Innovated demand planning process by calculating baseline product lifecycle and clustering markets through seasonality analysis for Google Hardware products across entire 17 markets.
• Incorporated analysis finding with a machine learning algorithm to develop a forecast automation model.
• Created an end-to-end map of supply chain process using a decision tree, improving customer issue triage process and enabling better customer experience on Google Store.
• Identified root causes of main failure points in 4 interconnected systems and developed a workflow of solutions.
• Collaborated with cross-functional teams to standardize triage process to effectively troubleshoot and accurately communicate product availability.

Redmond, Washington, US

• Completed market research to recommend a marketing strategy for Azure Customer Growth & Analytics team to increase customer retention rate and nurture high-value customers.
• Identified ideal values of customer segments through primary research and suggested recommendations tailored to each segment’s needs, influencing Student Program team to rebuild the business plan.
• Presented insights and key signals in customer behavior about Azure Student Programs to senior executives.
• Discovered a discrepancy of over 10% in user base data between existing strategy and actual performance by analyzing customer data in Azure CGA team's machine learning model.
• Evaluated digital communication patterns and customer engagement efforts through competitive analysis.

Seattle, WA, US

1. I helped to increase profit by$1.4M by shifting production of higher margin finished goods to 45% from 20%. To increase profit, I analyzed profitability across supply chain paired with customer demand and adopted offerings.2. My team developed and implemented a strategic product mix change demonstrating the business value of $1M over 5 years. I.

Farmington Hills, MI, US

1. I launched demand-planning team and executed customer fulfillment strategy to prioritize customers and improve supply chain efficiency. Demand-planning implementation reduced inventory level by $6M and achieved service level of 98% within 6 months.2. To increase the effectiveness of the process, I built a statistical forecasting model for 50% of total.

Farmington Hills, MI, US

1. I led a team of 6 planners to measure and track minimum inventory level and order status by hosting a daily meeting. To support the team, I guided planners to build a replenishment plan with root cause and reorder point analysis.2. By creating metrics to check daily production and shipping status, I managed 30 vendors and improved supplier performance..

Auburn Hills, Michigan, US

To achieve desired KPI level, I maintained proper inventory and safety stock level to achieve inventory optimization, spending lowest expedite cost among planners. I proved my risk management skill by working closely with international suppliers, forwarders and receiving department to coordinate expedite deliveries to prevent line shut down in times of.

Auburn Hills, Michigan, US

I developed an annual, 3-year and 5-year business strategies and long-term forecast in cooperation with major customers, Marketing, and Accounting team. To create a yearly and monthly forecast, I analyzed market intelligence with customer production/sales plans and tracked the accuracy of trend and forecast.

Seoul, Seoul, KR

I interpreted for Korean companies and Korean local governments at governmental events such as 2012 Korea Auto-Parts Plaza, 2012 Korea Auto Day and 2016 Gyeongnam Trade Delegation.

Seoul, Seoul, KR

In a cooperation with other interns, I arranged and assisted various international trade fair. I participated as an interpreter to support and promote Korean companies. On a daily basis, I translated trading documents.

I organized an event for Consular Corps of Michigan and performed secretary and treasurer works for Consular Corps of Michigan. Also, I participated and assisted the Consul in various events related to Consulate of the Republic of Korea.

Master Of Business Administration - Mba

Bachelor Of Business Administration (Bba), Supply Chain Management, International Business & Economics

Bachelor Of Business Administration (Bba), Business Administration And Management, General