Mari-Ellen Sharp Email & Phone Number

Houston, Texas

- Facilitated a Process Improvement Team Initiative to reorganize/ restructure a department, which resulted in manpower savings of $400,000.- Successful JCAHO Accreditation visit specific to medical staff and quality/ Safety Management non-compliance standards.- Assessment/ restructure of Hospital Quality Management Department to meet JCAHO Compliance Standards.

- Successful DNV (Det Norske Veritas Healthcare G.L.) accreditation of newly implemented system-wide Case Management Program.- Developed a sustainable Dyad Case Management program in the third largest public healthcare system in the United States.- Achieved a Payor Denial Rate of 1.4% within 1 year (75% lower than the National Benchmark of 5%).- In collaboration with physicians, nurses, and other stakeholders, developed and implemented critical pathways for high risk populations.- Redesigned the Patient Transition of Care System.- Provided oversight for County Bed Transfer Placement Centers.- Championed the development of district-wide Palliative Care Program- Decreased the expense of Durable Medical Equipment in 2 years from $899,000 to $110,000 for discharged, unfunded patients.- Decreased the actual expense of Homecare from $698,957 to $321,601 in 2 years (-54%)- Redesigned the Patient Access Call & Referral Center - 8500 calls per month- Oversight/ negotiation execution/ evaluation of Medical Support Services Contracts (in excess of $218,500,000).

- Implementation and Quality Management metric evaluation of 36 Bed Telemetry Unit LOS Program- Successful Medical JCAHO Unit Visit.- Developed organizational leaders through guidance and mentorship.

- Restructured Academic Level 1 Trauma Center IED patient process system. Decreased overall LOS- Implemented ED Pediatric & Senior Tracts

- Director of Critical Care/ Emergency/ Burns and Trauma Services- Developed Collaborative Process Improvement Program with Academic Level Trauma ED Physician and Nursing Staff.- Revised the Triage Process to improve appropriate patient acuity identification and better utilization of clinical resources.- Developed Medical Screening Evaluation Program in ED to enhance appropriate utilization, partnership with payers, and increase collections.- Developed Recruitment/ Retention Strategy based upon the Nursing Clinical Ladder within a shared governance model using the Benner Nursing Theory.

Mhsm, Health Care Management Services

Education record