Mari Galindo Email & Phone Number

3150 Chester Avenue

Work with Leadership to maintain our core values and ensure that all decisions, programs, and processes are aligned with our culture and core beliefs. Focus on developing a diverse, emotionally intelligent and inclusive culture through the development of culture initiatives that increase diversity of thought, backgrounds and perspectives. Work with employees at all levels to develop inclusive thinking and to address inclusion needs.

Cleveland Ohio

Bilingual and Bicultural Executive responsible for the administration, management and training of Patient Support Services and Language Access designed to offer excellence in customer care and to facilitate oral and written communication between a multigenerational and diverse workforce and LEP, Vision, Hearing and Literacy challenged patients. Recognized by top management as liaison, support and on-site consultant to Language Access to ensure effective translation, interpretation and cultural standards.Voice Over TalentRecognized as Accent Neutral Voice Description:Trustworthy, sincere, warm, energetic, authentic Excellent diction and proper Spanish usage.

Award-wining business, owner with more than 10 years of experience in management, marketing, sales and training. Skilled in determining, developing and securing funding for successful business growth.Skilled manager with creative, innovative approach to managing staff, generating teamwork and improving customer service. Proven track record of low turnover, low overtime, high retention rate and high profit. - Managed new business venture from start up to development- Coordinated and negotiated with vendors, set up new customers accounts, approved credit, and purchased new computer system- Hired and trained staff in sales, customer service and production

Directed a dazzling performance of productivity by an executive director, leading cultural center to become a vibrant, fun, educational and inclusive organization and a local, national and international resourceProven record to manage, lead and influence the broad, multiple, diverse and multinational constituency including the center's staff, center and leadership, individual and corporate donors,other not-for-profit organizations and government entities.Positive and collaborative leader with a passion for improving the cultural and arts literacy of the multinational hispanic community.-Increased in-kind, gross and net monetary donations by 900% in two years-Increased number of volunteers and community members involved in organization-Worked with Public Relations executives to increase media recognition of local efforts-Increased annual program delivery by 1200%-Handled all aspects of Management, Development, Marketing and Programs -Secured sponsorships, donations, grants and in-kind for local events-Served as Spokesperson for organization. Created business development and outreach plans and budgets-Worked with Board leadership to create a working board with strong leadership-Established organization presence in numerous local groups and organizations-Used email blasts, newsletters and websites including use of new/cutting edge technology to increase awareness of the organization, promote events and programs, -Worked with other Staff, Board of Directors and Volunteers to establish forms, software use and protocols to create uniformity in communications.

Cleveland, Oh

Liaison responsibilities with an emphasis in organizational development, event planning, economic and wealth literacy, and community and diversity outreach programs.Planned and coordinated Community Relations events for marketing, diversity and inclusion with a focus on promoting wealth literacy. Member of the Diversity and Inclusion Initiativefor economic development; fostering a culture that supports and promotes commitment to diversity and inclusion through extensive outreach and engagement with internal and external parties.