- Oversee the overall functioning and performance of the Office of Student Affairs for a campus supporting nearly 1,400 students- Develop and implement policies, practices, systems, and operations to improve student engagement/campus life, disability services, counseling services, student groups, and student conduct- Ensure quality of standards when handling complaints, grievances, and appeals- Provide college-wide leadership by working with faculty and staff, students, and community partners- Manage Career Services efforts to help improve and increase student placement rates by 30% on a monthly basis

- Managed 5 Career Services Advisors to ensure departmental, governmental, and accreditation regulations are properly executed and followed- Acted as a liaison with multiple national employers to facilitate relationships and connections with students across the nation and at 9 branch campuses- Acted as interim Director of Career Services for 5 branch campuses located across the country- Managed and oversaw the implementation of the university career development platform to help connect 150+ employers with over 5,100 students upon graduating- Served as the lead on the University Conduct Committee to oversee academic and student conduct issues and appeals

- Supervised 5 Career Services Advisors and the department while implementing innovative strategies to continually increase student placement rates by 15% annually, reaching an employment rate of 90%- Acted as the Director of Career Services- Collaborated with the college/campus leadership (President, Student Affairs, Academic Affairs, and Admissions) to establish and implement processes to improve enrollment plans by 5%- Directed departmental planning and student services within approved budget guidelines- Participated in the strategic planning for the campus through overseeing the distribution annual surveys such as Noel Levitz, assessments, and continuous improvement efforts- Assisted with managing and overseeing co-curricular learning, internships, and service opportunities for over 8,000 students and 2,200 recent graduates- Managed alumni relations and engagement through monitoring the Alumni website and providing continual educational opportunities, cross country events, and mentorship programs- Developed strong relationships with branch campuses’ Director of Career Services to assist with training initiatives, co-curricular learning opportunities, and other advancements that service students- Managed the University’s Quality Enhancement Plan to assist with encouraging over 8,000 active students to actively work on career development initiatives- Devised appropriate training for over 300 staff members of various departments, including academics, to ensure students receive accurate information regarding policy and procedure updates and changes- Assisted with event planning including graduation ceremonies, employer visits, and career fairs- Acted as the New Student Orientation Course Facilitator to provide instruction to over 10 new student orientation courses, every 10 weeks, supporting over 150 new students through navigating the online classroom and campus

- Created strong relationships and consistently built rapport with students, their families, campus constituencies including faculty, deans, senior staff, alumni, and employers where trust is maintained- Scheduled, planned, promoted, and facilitated innovative departmental programs and initiatives such as monthly blog articles, employer networking events, job search trainings, career development trainings, and other various workshops to assist students with job search techniques and skills- Presented webinars and trainings on topics including resume building, interview skills, career fair presentation, and networking- Acquired job placement and salary goals for 86% of graduates within six months of graduation- Advised over 780 graduate and undergraduate students on career goals and options in various fields through generating individual career plans and the use of internships, job shadowing, and interviews- Produced and built relationships and rapport through marketing calls with employers and recruiters to educate on curriculum, student abilities, and learned outcomes while creating general interest in programs- Implemented innovative strategies such as the development of the Quality Enhancement Plan Job Search Badge to continually increase departmental student placement rates by 15% annually and increase university wide efforts- Strengthened individual leadership skills through the completion of the STEP leadership program and campus leadership initiatives

- Recruited, recommended, and advised students on programs of study that coincided with over 500 first year applicants’ goals and interests yearly while working with families, staff, and faculty- Coordinated phone and electronic outreach with applicants regarding the admissions process to increase marketing promotions, retention initiatives, and enrollment for various programs- Maintained an optimistic attitude while inspiring students to successfully complete classes- Aided students in obtaining proper documentation needed for admittance into the school while acting as a liaison to other departments such as financial aid and academic counseling- Assisted in development and facilitation of innovative training programs for new and current employees totaling 150 staff members- Achieved 100% recruitment goals set forth by the company through professionally communicating with families of prospective students and resolving all conflicts

- Generated strong relationships with clients where trust was preserved and claims were paid within a timely manner- Developed successful strategies to build relationships with top employers in the Pittsburgh Metro area- Secured seven major accounts to companies with 30+ employees- Designed and implemented thoughtful programs and initiatives to qualify leads and prospect new clients- Aided in training 2 new associates