Maria Makarova Email and Phone Number

Fintech project (banking application)• Performed rigorous testing of financial transaction processes, uncovering, and rectifying vulnerabilities, leading to a 20% reduction in potential security risks.• Executed thorough testing across various browsers and devices to ensure a consistent user experience, mitigating potential client-side issues for a 99% compatibility rate.• Collaborated with customer support teams to analyze and address client-reported issues promptly, resulting in a 25% improvement in customer satisfaction ratings.

E-commerce project (clothes & shoe store)• Conducted in-depth analysis of software functionality and identified key areas for improvement, resulting in a 20% reduction in overall defects.• Collaborated with development teams to ensure that all requirements were clearly understood and met, and implement recommended improvements, resulting in a 15% improvement in overall software performance.• Created automation for REST API testing using Postman JavaScript, Swagger and Chrome Dev tools, significantly reducing testing time and improving the accuracy of test results.• Conducted Automation Performance testing with Lighthouse and GTMetrix for Web-based applications, resulting in improved website performance and user experience.• Successfully developed and implemented automation testing using Selenium WebDriver Python (UnitTest) to ensure cross-browser and cross-device compatibility for browser apps, resulting in improved efficiency and accuracy of testing processes.• Utilized Jira bug tracking system for logging and tracking bug reports with reproducible steps, screenshots, and video, effectively communicating defects to the development team and contributing to the timely resolution of issues.Website builder project • Developed a comprehensive set of test cases that covered all user requirements, significantly reducing user-reported issues.• Executed Black/Gray Box testing, Functional, Unit, Smoke, and GUI testing for web application, identifying and reporting critical defects that resulted in improved product quality.• Performed compatibility manual cross-browser testing on desktop devices, ensuring smooth and error-free user experience across all platforms.

Family and Portrait photography• Analyzed a previously created customer questionnaire, to identify their needs and requirements, and fulfill them by providing personalized service.• Developed various custom packages with special offers for clients and their relatives, which increased revenue by 30%.• Collaborated and advised customers during style and venue choosing, consulted them aboutthe shooting process and supported them while performing photo sessions, resulting in 40% of customers becoming regulars.