Mari Ramirez Email & Phone Number

United States

Naperville, Illinois

Job descriptionA highly positive and motivated individual who can lead a team of Business Development Coordinators in a fast paced and competitive environment. I have previous automotive management experience. Essential Duties And ResponsibilitiesPartnered with all departments to ensure team success.I have the knowledge on all company products, policies, procedures, and systems.Monitor inbound leads, inbound & outbound customer communications.I provide consistent positive constructive feedback through effective coaching and training.Directly manage BDC Staff to include - scheduling, attendance, vacations, policy adherence, commissions, goal setting, and additional duties as needed.Conducted interviews with potential candidates.Monitor performance and proactively addresses areas of development.Handle escalation opportunities when staff is unable to secure appointment.Provide coverage for opening and/or closing of the BDC Department area as necessary.Maintains accurate reporting for all databases as it relates to the tracking of employee performance.Assists with training.Performs other duties as assigned.Highly proficient and positive communication skills - both verbal and written. Bilingual Spanish/EnglishKnowledge, Skills and Abilities: 7 years or equivalent experienceEffectively develop, coach and motivate employees 5 years of management experience.I have the ability to read, analyze, and interpret general business practices. Having the ability to prioritize and work well both independently and as part of a team.I am flexible, receptive to change, and have the ability to adapt quickly to changing business requirements.I can multi-task and interact professionally with all levels of staff.I am team oriented with proven leadership skills.Strong organizational skills.Ability to remain calm and professional under pressure.Ability to show empathy and be persuasive.Ability to learn various systems and to read content from websites.

Downers Grove, Il

Job descriptionA highly positive and motivated individual who can lead a team of Business Development Coordinators in a fast paced and competitive environment. I have previous automotive management experience. Essential Duties And ResponsibilitiesPartnered with all departments to ensure team success.I have the knowledge on all company products, policies, procedures, and systems.Monitor inbound leads, inbound & outbound customer communications.I provide consistent positive constructive feedback through effective coaching and training.Directly manage BDC Staff to include - scheduling, attendance, vacations, policy adherence, commissions, goal setting, and additional duties as needed.Conducted interviews with potential candidates.Monitor performance and proactively addresses areas of development.Handle escalation opportunities when staff is unable to secure appointment.Provide coverage for opening and/or closing of the BDC Department area as necessary.Maintains accurate reporting for all databases as it relates to the tracking of employee performance.Assists with training.Performs other duties as assigned.Highly proficient and positive communication skills - both verbal and written. Bilingual Spanish/EnglishKnowledge, Skills and Abilities: 7 years or equivalent experienceEffectively develop, coach and motivate employees 5 years of management experience.I have the ability to read, analyze, and interpret general business practices. Having the ability to prioritize and work well both independently and as part of a team.I am flexible, receptive to change, and have the ability to adapt quickly to changing business requirements.I can multi-task and interact professionally with all levels of staff.I am team oriented with proven leadership skills.Strong organizational skills.Ability to remain calm and professional under pressure.Ability to show empathy and be persuasive.Ability to learn various systems and to read content from websites.

Orland Park, Il

Downers Grove, ILJob descriptionA highly positive and motivated individual who can lead a team of Business Development Coordinators in a fast paced and competitive environment. I have previous automotive management experience. Essential Duties And ResponsibilitiesPartnered with all departments to ensure team success.I have the knowledge on all company products, policies, procedures, and systems.Monitor inbound leads, inbound & outbound customer communications.I provide consistent positive constructive feedback through effective coaching and training.Directly manage BDC Staff to include - scheduling, attendance, vacations, policy adherence, commissions, goal setting, and additional duties as needed.Conducted interviews with potential candidates.Monitor performance and proactively addresses areas of development.Handle escalation opportunities when staff is unable to secure appointment.Provide coverage for opening and/or closing of the BDC Department area as necessary.Maintains accurate reporting for all databases as it relates to the tracking of employee performance.Assists with training.Performs other duties as assigned.Highly proficient and positive communication skills - both verbal and written. Bilingual Spanish/English

Forest Park, Il

Essential Duties And ResponsibilitiesDirectly manage BDC Staff to include - scheduling, attendance, vacations, policy adherence, commissions, goal setting, and additional duties as needed.Conducted interviews with potential candidates.Monitor performance and proactively addresses areas of development.Handle escalation opportunities when staff is unable to secure appointment.Provide coverage for opening and/or closing of the BDC Department area as necessary.Maintains accurate reporting for all databases as it relates to the tracking of employee performance.Assists with training.Performs other duties as assigned.Partnered with all departments to ensure team success.I have the knowledge on all company products, policies, procedures, and systems.Monitor inbound leads, inbound & outbound customer communications.I provide consistent positive constructive feedback through effective coaching and training.