Caring for child while preparing for and making transition to Canada from FranceHoning my professional skills to better prepare for Canadian job market

• Responsible for organising events and activities at the charity organisation • Sollicit potential stakeholders for activities related to social integration (for the elderly, employment seekers, general public seeking social activities, etc.) • Responsible for coordinating with local artists to plan exhibitions throughout the year • Implement new ideas to provide new and improved service to Café users • Implement new ideas to encourage new users to join the organisation • Encourage positive communication among members of the organisation through organised meetings as well as informal discussions • Creation of flyers and management of publications on social media • Monitor and track inventory of the Café • Ensure proper input of new members of the charity organisation • Assist the Manager with administrative tasks as required

Partnered with organic and/or local producers for fresh ingredientsBasic accounting, prompt monthly tax paymentsPlan food menus on a weekly basisSeek out distribution outlets, organise markets and other deliveriesMaintain social media up to date

Responsible for creation of Hotel Breakfast Service and Tea House ManualImplement new procedures to breakfast service as requiredMonitor and track inventoryEnsure customer satisfaction by providing high standard service and implement changes where neededAssist the Tea House manager in managing the sales and operation of the Tea House (respond customer feedback, maintain effective communication with pastry chefs and other managers, provide input and feedback to improve service)Manage team members and assign tasks

Cashier and advisor at France's very first organic and fairtrade specialist store. Promoted sustainable and environmentally sustainable consumption. Advised customers on various food products. Offered information regarding local organic supply chain as well as the value of fairtrade ensured products.

Promote seasonal ingredients through daily changing menus and assistance in creation of seasonal menusMonitor and track inventoryDelegate tasks to other cooks, maintain clear communication with ChefResponsible for quality and plating of all plates sent out

• Edit and translate all DRNHokkaido online communications material• Provid multi-lingual proof reading with strong attention to detail• Update content in Japanese and English for official DRNHokkaido website• Liaise with internal stakeholders to generate required translations

Responsible for mise en place for each serviceResponsible for preparation of order for assigned sectionQuality control of inventoryEnsure effective communication with team membersDemonstrate flexibility and efficiency in learning new skills

Provide outstanding customer service in both French and EnglishGenerate new leads through local events and grow existing accounts through targeted follow-upUtilize extensive product knowledge to develop rapport with clients and conduct new customer consultationsSupport Director by assisting with the development of strategic marketing plansMaintain and organize all sales records in order to track the pipeline and develop new business opportunities

Improved efficiency by creating Hotel Operations Manuals detailing process and procedures for all ManagersSecured returning guests for the following year by analyzing customer feedback and provided strategic direction to leadershipIncreased sales by promptly responding to all online Hotel inquiriesPromoted a positive image of the hotel and worked to ensure guest satisfaction (booked travel, made reservations and arranged tours)Received positive feedback from guests, some of which can be viewed on Tripadvisor.com

• Communicated with local and foreign customers in French, Englishand Japanese• Produced graphic design for special events and developedposters/marketing materials

• Worked on the Management team to manage 300+ employees at theCanadian Flagship Store• Generated hourly sales reports and re-aligned sales employees inaccordance with sales patterns• Marketed career opportunities, recruited new employees throughCampus visits/promotional events and interviewed new hires• Provided a high standard of customer service while supervising andmentoring sales staff on the floor• Received positive feedback from head office for expectationalexecution of Full Visual Changes on the store floor

• Analyzed students' needs and directed them to appropriate areas of services• Counseled students and placed them in seminars based on theirindividual needs• Responsible for various clerical duties and appointment scheduling

• Revised course lesson plans to advance students’ speaking skills• Integrated Japanese culture into lesson plans aimed at incitingverbal communication

Provided excellent service to both potential customers and regular clientsIndependently coordinated corporate functionsAttended high profile cultural events in Tokyo as a representativeof the restaurantResponsible for recruiting and hiring staff and provided stafforientation/trainingEnsured that deposits were made on time and that the appropriatepersonnel were secured to meet the needs of the eventTracked, monitored, managed and confirmed reservations; balancedcash til at the end of each day and made deposits