Provide top-tier customer service in English, Spanish, and Portuguese, ensuring every diner enjoys an outstanding experience. Efficiently handle tasks in a high-energy workplace, prioritizing quality customer satisfaction.Develop and maintain extensive knowledge of menus, offer recommendations, and upsell when appropriate. Process orders and payments, including making drinks and other dishes.Attended to the guests' needs in the dining area and ensured guest satisfaction by serving… Show more Provide top-tier customer service in English, Spanish, and Portuguese, ensuring every diner enjoys an outstanding experience. Efficiently handle tasks in a high-energy workplace, prioritizing quality customer satisfaction.Develop and maintain extensive knowledge of menus, offer recommendations, and upsell when appropriate. Process orders and payments, including making drinks and other dishes.Attended to the guests' needs in the dining area and ensured guest satisfaction by serving high-quality food and beverages to deliver a perfect service experience.Cater to high-end clientele using exceptional multi-tasking skills within a fast-paced environment. Develop social perceptiveness while implementing teamwork and accountability.Develop and nurture strong, positive working relationships and support the team in achieving goals that focus on exceptional service and the customer experience.Welcome guests and take food and drink orders. Ensure the kitchen staff makes the food orders correctly and looks presentable for the guests. Show less

Conducted weekly customized English sessions for groups of 15-20 Latina individuals, specifically designed to meet their unique learning requirements and empower them toward financial independence. Additionally, collected pertinent program data essential for funding reports.

Participated in the development of marketing strategies to produce informational content on Canva for distribution at events and on social media Assisted in distributing community health program materials like surveys and certificates on topics like mental health, COVID-19, and interpersonal communication among family members

Managed seamless communication channels among business proprietors, clientele, and external partners. Also facilitated collaboration between marketing professionals and business stakeholders.Handled all meeting logistics and reservations, adeptly overseeing scheduling, calendar management, and negotiating large-scale event contracts.Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the… Show more Managed seamless communication channels among business proprietors, clientele, and external partners. Also facilitated collaboration between marketing professionals and business stakeholders.Handled all meeting logistics and reservations, adeptly overseeing scheduling, calendar management, and negotiating large-scale event contracts.Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the situation best. Upheld accuracy in restaurant databases, meticulously updating records pertaining to inventory, staffing, gratuities, payroll, expenses, and financial transactions.Performed clerical duties including, but not limited to, mailing and filing, typing, record keeping, filing correspondence, placing orders, and answering calls.Maintained stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary. Performed additional duties when required.Interacted with clients, visitors, and sales representatives. Scheduled appointments and arranged meetings by reserving rooms and managing refreshments. Show less

Conceptualized implementable content strategies and generated 3-5 high-quality feature and news articles weekly for both print and digital mediums.Researched and selected compelling story topics, emphasizing data-driven narratives to enhance Search Engine Optimization (SEO) performance.Partnered with the marketing department to strategize content dissemination, ensuring maximum reach and audience engagement across diverse platforms.

Authored captivating monthly blog entries showcasing various attractions, including art museums, tours, and local experiences, enriched with compelling visuals optimized for web, print, and social media platforms.

Enhanced web scripts through meticulous editing for grammar, punctuation, active voice, factual accuracy, and adherence to AP style guidelines.Spearheaded the digital footprint of the station across various online platforms, including the website, Facebook, Twitter, and Instagram, to drive online engagement and brand visibility.Developed captivating multimedia content, including but not limited to imagery and videos, tailored for optimal performance on social media… Show more Enhanced web scripts through meticulous editing for grammar, punctuation, active voice, factual accuracy, and adherence to AP style guidelines.Spearheaded the digital footprint of the station across various online platforms, including the website, Facebook, Twitter, and Instagram, to drive online engagement and brand visibility.Developed captivating multimedia content, including but not limited to imagery and videos, tailored for optimal performance on social media channels.Implemented analytical tools to track and analyze online metrics, leveraging insights to refine content strategies and enhance audience engagement and platform growth. Show less

Created captivating page layouts daily using Adobe InDesign, averaging 5-7 pages daily.Enhanced written content for grammar, punctuation, active voice, factual accuracy, and adherence to AP style guidelines through meticulous editing.Provided leadership and oversight to the copy desk team in producing a daily newspaper, ensuring strict adherence to established standards and deadlines.Authored and captured images for over 20 engaging lifestyle and news articles tailored for… Show more Created captivating page layouts daily using Adobe InDesign, averaging 5-7 pages daily.Enhanced written content for grammar, punctuation, active voice, factual accuracy, and adherence to AP style guidelines through meticulous editing.Provided leadership and oversight to the copy desk team in producing a daily newspaper, ensuring strict adherence to established standards and deadlines.Authored and captured images for over 20 engaging lifestyle and news articles tailored for publication across print and online platforms. Show less