Mari White Email and Phone Number

With over seven years of work experience in the healthcare and transportation sectors, I have developed a strong set of skills and competencies in operations, risk management, customer service, and compliance. My mission is to provide high-quality and timely care to patients, and to support the delivery of life-saving medical equipment and services. As a Patient Care Coordinator at Rotech Healthcare, I work with a diverse and dedicated team of professionals who share the same vision and values. I bring a unique perspective and experience to the team, as I have a background in paralegal studies and have worked in different roles and industries.In my current role, I am responsible for ensuring that all documents are in place per insurance guidelines, and that the tickets meet the insurance requirements. I also request prescriptions and data as needed from patients or providers, and utilize insurance portals to submit authorization requests. I clear ticket holds once authorization is received, and follow up on all pending tickets until they are completed. I maintain accurate patient notes and communicate effectively with internal and external stakeholders. I use my skills in medical terminology, electronic health records, and critical thinking to perform these tasks efficiently and accurately. I also leverage my previous experience as a Claims Clerk and a Breakdown Coordinator at Paschall Truck Lines, Inc., where I handled cargo claims, OS&D reporting, hazmat compliance, accident reporting, and road maintenance.