I am a versatile professional with a diverse career spanning various roles, including Bilingual Customer Service and Virtual Assistance. As a Bilingual Customer Service agent, I have several qualities, such as empathy, charisma, intelligence, and efficiency, allowing me to interact positively with a broad spectrum of customers. I swiftly resolved issues, fostering genuine connections and consistently delivering exceptional service.In addition to my professional experiences, I hold a background in biology, which has endowed me with highly transferable skills applicable across various domains. Skills like analytical thinking, meticulous attention to detail, and adaptability to new challenges have proven instrumental in my career progression. These competencies have facilitated my success in diverse roles and enabled me to seize opportunities for personal and professional growth readily.
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FreelancerFiverrBogotá, Bogota, Co -
Customer Success RepresentativePlants Without Borders Mar 2024 - PresentI facilitate a seamless and satisfying experience for our valued clients across the globe. From the initial inquiry to the moment they receive their premium plants, I am dedicated to guiding them every step Connecting passionate plant enthusiasts with our esteemed network of growers motivates me every day. -
FreelancerFiverr Feb 2018 - Jun 2024Bogotá, Distrito Capital, ColombiaCheck my Fiverr Profile! https://www.fiverr.com/astriddavI'm your virtual assistant, proofreader, and editor, dedicated to streamlining your business. With expertise in web research, scheduling, invoice creation, and meticulous proofreading and editing, I ensure your operations run smoothly. From email management to data organization, I handle it all. Let's collaborate to enhance your productivity and -
Analista De CalidadTeleperformance Dec 2021 - Jul 2023Bogotá, Distrito Capital, ColombiaAs a former Customer Support Quality Analyst, I evaluated and elevated our support team's performance through meticulous assessments, constructive feedback, and data-driven insights. Moreover, I help our team to enhance communication within and with other departments. I used my problem-solving capacity and used my customer-service-centered skills and experience to provide valuable insights to the agents. I collaborated with training and championed process improvements for optimized workflows… Show more As a former Customer Support Quality Analyst, I evaluated and elevated our support team's performance through meticulous assessments, constructive feedback, and data-driven insights. Moreover, I help our team to enhance communication within and with other departments. I used my problem-solving capacity and used my customer-service-centered skills and experience to provide valuable insights to the agents. I collaborated with training and championed process improvements for optimized workflows. With a passion for excellence, I fostered a culture of continuous improvement and worked with my teammates to ensure a high level of Customer satisfaction. Show less -
Representante Del Servicio De Atención Al ClienteTeleperformance May 2021 - Dec 2021Bogotá, Distrito Capital, Colombia -
Agente De Atención TelefónicaConcentrix Feb 2020 - Apr 2021Bogotá, Distrito Capital, Colombia -
Virtual Assistant (Remote).The Farm Soho Feb 2019 - Feb 2020Nueva York Y Alrededores, Estados Unidos-Marketing assistant.-Lead Generation.-Research and development.-Assistant to the CEO -
Co-Fund@D0Ra De ArequitoArequito Apr 2018 - Apr 2019Merida State, VenezuelaArequito es un emprendimiento de producción de arequipe artesanal, siguiendo los más exigentes estándares de calidad. Proveiamos de arequipe atiendas y particulares hasta el 2019.
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Virtual Assistant (Remote)The Farm Soho Aug 2018 - Dec 2018Venezuela -
Profesora De InglésMove On Academy Apr 2018 - Aug 2018Mérida, VenezuelaProfesora de Inglés como segunda lengua a estudiantes de nivel básico-intermedio. -
EncargadoVivero Jardin Del Tucusito Mar 2017 - May 2018Mérida, VenezuelaAtención al público, ventas, realización de inventario, seguimiento de pedidos, cuidado de las plantas.
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Tesista De Pregrado En El Laboratorio De FitobiotecnologíaUniversidad De Los Andes (Ve) May 2015 - Feb 2017Mérida, VenezuelaInvestigación en la conservación in vitro de Papa durante el trabajo especial de grado titulado “Selección de un medio decultivo para la Conservación in vitro a Mediano Plazo de Papas Andinas (Solanum tuberosum L.) de Mérida-Venezuela” -
Preparadora De Fisiología VegetalUniversity Of The Andes, Venezuela May 2011 - Dec 2015Mérida, VenezuelaEn la preparaduría de fisiología vegetal se tienen diversas funciones. Lo más importante es la asistencia durante el desarrollo de las prácticas a los estudiantes que cursan el laboratorio de Fisiología vegetal.También se deben preparar todos los equipos, medios de cultivo, reactivos y materiales necesarios para la realización de las prácticas. Se trabaja en equipo con los otros preparadores y el técnico de laboratorio para culminar de manera satisfactoria las prácticas de laboratorio.
María Astrid Dávila Escobar Skills
María Astrid Dávila Escobar Education Details
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Biology/Biological Sciences, General
Frequently Asked Questions about María Astrid Dávila Escobar
What company does María Astrid Dávila Escobar work for?
María Astrid Dávila Escobar works for Fiverr
What is María Astrid Dávila Escobar's role at the current company?
María Astrid Dávila Escobar's current role is Freelancer.
What schools did María Astrid Dávila Escobar attend?
María Astrid Dávila Escobar attended Universidad De Los Andes (Ve).
What are some of María Astrid Dávila Escobar's interests?
María Astrid Dávila Escobar has interest in Biología Celular, Biología Molecular, Investigación De Laboratorio, Excursiones, Fisiología Vegetal.
What skills is María Astrid Dávila Escobar known for?
María Astrid Dávila Escobar has skills like Microsoft Excel, Microsoft Office, Ciencias, Microsoft Word, Microsoft Powerpoint, Laboratorio, Liderazgo De Equipos, Biology, Teamwork, Laboratory Skills, In Vitro, Spanish.
Who are María Astrid Dávila Escobar's colleagues?
María Astrid Dávila Escobar's colleagues are Nazmul Huda, Nahiduzzaman Nahid, Keith Kwehangana, Iraj Noor, Juan Carlos Padilla, Md Siam Hossain, Sagarika Saha 🧇 Email Marketer.
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