Maria Augustine Email & Phone Number

To work with an organization wherein I get an opportunity to apply the knowledge I gainedthrough my professional education and diversified work experience. Seeking a challengingposition, where my knowledge and skills can be utilized towards the growth of the organization,while further developing my skills by being a helping hand of the management.Total Experience - 9 YearsPresent Employer - Wipro TechnologiesPosition - Senior Project EngineerDuration of Service - 15 Oct 2012 to till dateClient name: - Royal Bank of Scotland(RBS) 8 + years of experience in Windows Infrastructure Administration My prime Objective to maintain adequate space across RBS estate(Europa\FM) File capacity Forecasting, Solution Design and delivery File capacity monitoring on Home drive and Shared drive Mentoring team members Providing RCA to the customer with the recommendations for improvement Adhere strictly to ITIL process Manage DFS Management PST file deletion from file estate for the migration of home drives to one drive Performing Data Migration Using Robocopy. Data Migration of home drive from legacy to netapp filer Data Migration of home drive from Windows to netapp vfiler We were managing estate share drive permission where users granted write access onrespective TLF. Supporting tools are Treesize, Beyond compare, Fast copy service now and My task. Providing Escalated support to L2 and L3 Engineers on day to day incidents. Working closely with problem management Team to provide RCA for all the majorincidents Working closely with incident management team to drive the P1 and P2 incidentstowards resolution Working on Users enablement on O365 mobile access in Azure portal Certified on Azure fundamentals Az-900

• Senior Software Engineer

  Wipro Technologies

  Oct 2012 - Present