At Novaura, we're always looking for new ways to give our clients the best service. We're not only about providing great employee benefits—we also help keep everything running like a well-oiled machine when it comes to benefits and HR processes. Count on us to keep you in the know on all the latest compliance regulations so you can rest easy.

Direct all operational aspects including operations, customer service, human resources, administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plans

Accomplishes territory objectives by managing staff; training, planning and evaluating activities by supporting Branch Manager role. Oversees information regarding float activities within the organization. Floating around the different locations to help designs and implements necessary process to speed document and collection activity processing and reduce float time.

Direct all operational aspects including operations, customer service, human resources, administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations/applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration

Plans, administers, monitors, and evaluates the day-to-day operationsProcesses, displays, and prices donated items to ensure a reasonable financial return on the sale of store itemsRotates and re-stocks store merchandise to ensure quick turnoverEnsuring compliance with established policies and procedures

Monitored sales covering territories assignedControlling displays and promotions at store level by building and maintaining campaignsEstablished and maintain rapport with managersMaintained and update Pen Pad computerEffectively manage route sales supporting salesPrepare invoices and collect them

Managed medical referral and billing in areas of manual and computerized scheduling, billing and medical insurance records, including major carriers and MedicaidProcess an average of 250 patients on a weekly basis for a fast-paced primary care practiceMaintained open lines of communication between patients, physician, staff and laboratory personnelSchedule patients medical screenings and following up to obtain results as well as to responding to priority issues to ensure prompt attention when required urgent medical careCollecting and processing patients payments, co-payments and billed insurance companies Maintained and update account receivables and processing claims and collected payments in the system

Control and supervision of cashiers sales, vault run and depositsShift leader of parking and transportation daily activitiesCoordination and supervision of staff during special eventsContinuous training in Guest Services and emergency procedures