Communicate with attorneys, clients and patients in a high-volume national EMS billing firm specializing in the medical transportation industry (over $1 Billion annual charges) to fulfill ongoing requests for certified records with accompanying affidavits in a timely manner, and in compliance with all legal/statutory/regulatory guidelines (including HIPAA) for diverse clientele in over 60 cities across the United States.• Dedicated to processing claims to be billed within Medicare/Medicaid and private insurance filing deadlines to maximize revenue from collections.• Track missing patient information in order to allow proper billing, and work to remove patients from collections as needed utilizing strong customer service skills.• Access PCR reports through hospital system databases, including navigating ambulance commander.• Able to prioritize busy workload in a manner responsive to the needs and demands of all stakeholders.

• Owned and managed all features of an upscale hair salon business, including accounting, payroll, outside suppliers, effective inventory practices, regulatory compliance, sales, marketing, hiring, staffing, scheduling and training for 30 employees.• Provided outstanding customer service, retaining over 500 loyal and satisfied clients from throughout the tristate region, while continuing to grow business though new client recruitment. • Maintained a strong menu of professional services with exceptional artistic/aesthetic values, and new product lines reflecting current industry trends.• Effectively managed budgets to insure a positive and profitable bottom line.

• Worked with a team of three top producing brokers responsible for the portfolios of over 3000 high net worth investors, with over $3 billion in assets under management.• Played a key supporting administrative role in surpassing target numbers to help optimize team’s performance, thereby ensuring awards during each year of service: 2004 and 2003 Chairman’s Club; 2002 and 2001 President’s Club; and 1999 and 2000 Vice President’s Club. • Significantly enhanced client satisfaction to help grow the business through responsive and consistently professional, personalized customer service. • Improved compliance with all regulatory requirements through constant interaction with legal officers; Ability to assess/address problems quickly, and if necessary, determine to what level it should be elevated. • Assisted in processing stock option transactions for employees of such public companies as Altria, Kraft and Readers Digest. • Scheduled appointments and roadshows for brokers, and communicated with back office on travel arrangements and logistics; Prepared expense reports and coordinated all broker securities and insurance licensing; Assisted in the training and support of junior sales assistants