Maria Britvich Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

Amsterdam Area, Netherlands

•Day-to-day customer contact; advise on customer’s orders, enquiries, deliveries, logistics , documentations, order handling, samples requests •Responsible for the order handling, make timely amendments, tracking on the status of the orders and inform customers about it, involve in process from intake to delivery of the orders•Responsible for issuing, checking, execution and archiving of commercial documentation: contracts docs, financial docs, invoices, credit-notes, letters of credit… Show more •Day-to-day customer contact; advise on customer’s orders, enquiries, deliveries, logistics , documentations, order handling, samples requests •Responsible for the order handling, make timely amendments, tracking on the status of the orders and inform customers about it, involve in process from intake to delivery of the orders•Responsible for issuing, checking, execution and archiving of commercial documentation: contracts docs, financial docs, invoices, credit-notes, letters of credit and other information letters for the customers.•Timely providing clients with all documents necessary for customs clearance.•Maintain rebates agreements, create reports for the rebates, issuing credit notes.•Create booking requests, B/L instruction, Port Conformation, final checking B/L draft for container shipments or vessels/coasters/barges from ports to our internal mills.•Delivery planning from ports to the customer. •Responsible for full truck/wagon loads optimization while planning the deliveries to customers. •Communicating relevant deviations from Sales Plan/Demand Plan related to customer and order changes with Supply chain team. •Monitoring, observation, control: customer's stock levels, customer's overdue payments, ustomer's credit limits, customer's pre-payments•Collecting, analyzing, entering customer's sales plan/demand plan. Follow-up the fulfillment of Sales Plan/Demand plan on a weekly basis.•Daily contact with Stora Enso's Sales Directors. Provide Sales Directors with the info on placed orders, deliveries, invoices, payments, sales plans/demand plans from customers•Update and maintain customer master data, discounts and other terms and conditions.•Involved in claim handling process•Logistics forecast for the volumes to be delivered on DAP terms by barges to the customers. •Participation in different customer projects: RFID, VMI, Customer experience projects, VOICE•Credit limit Input in Selma Show less

Finland

•Day-to-day customer contact; advise on customer’s inquiries on orders, logistics, documentations, order handling, samples requests•Provide feedback between customer- mill – customer•Communicate on a daily level with account management,MOP of Mills, TCS, Stora Enso Logistics, customs, Chamber of Commerce. •Responsible for the order handling, make timely amendments, tracking on the status of the orders and inform customers about it, involve in process from intake to delivery of the… Show more •Day-to-day customer contact; advise on customer’s inquiries on orders, logistics, documentations, order handling, samples requests•Provide feedback between customer- mill – customer•Communicate on a daily level with account management,MOP of Mills, TCS, Stora Enso Logistics, customs, Chamber of Commerce. •Responsible for the order handling, make timely amendments, tracking on the status of the orders and inform customers about it, involve in process from intake to delivery of the order•Responsible for issuing, checking, execution and archiving of commercial documentation: contracts docs, financial docs, customs docs, invoices, credit-notes and other information letters.•Timely providing clients with all documents necessary for customs clearance•Rebate's responsible person for Russian, Ukraine and CIS countries.•Maintenance of customer articles.•Call-off handling. •Create booking requests, B/L instruction, Port Conformation, final checking B/L draft for container sea deliveries.•Dispatch planning from warehouses. •Responsible for container/load optimization before production. •Communicating relevant deviations from Sales Plan related to customer and order changes to SE Logistics. •Follow-up quota given for the market.•Maintain Price Agreements for the Customer in Fenix.•Monitoring, observation, control: customer's stock levels, customer's overdue payments, customer's credit limits, customer's pre-payments•Collecting, analyzing, entering customer's sales plan. Follow-up the fulfillment of Sales Plan on a daily/weekly basis.•Daily contact with Stora Enso's sales office in Moscow. Provide Sales Managers with the info on placed orders, deliveries, invoices, payments, sales plans from customers.•Update and maintain customer related system data(BDS) and price agreements• Responsible for claim handling process•Logistics forecast for the volumes to be delivered on DAP terms. Prioritizing of railway deliveries on DAP terms. Show less

Moscow, Russian Federation

• Maintain high-quality performance of a complex of the services connected with supply of the paper on conditions, defined by existing commercial contracts between the Customer and the Company.• Day-to-day customer contact; advise on customer’s inquiries on orders, logistics , documentations, order handling• Provide feedback between the customer- mill – customer• Communicate on a daily level with account management and Market Supervisors of Mills, TCS• Responsible for the order… Show more • Maintain high-quality performance of a complex of the services connected with supply of the paper on conditions, defined by existing commercial contracts between the Customer and the Company.• Day-to-day customer contact; advise on customer’s inquiries on orders, logistics , documentations, order handling• Provide feedback between the customer- mill – customer• Communicate on a daily level with account management and Market Supervisors of Mills, TCS• Responsible for the order handling, make timely amendments, tracking on the status of the orders and inform customers about it, involve in process from intake to delivery of the order• Responsible for issuing, checking, execution and archiving of commercial documentation: contracts docs, financial docs, customs docs and other information letters for the customers.• Timely providing clients with all documents necessary for customs clearance of the freight• Monitoring, observation, control:- customer's stock levels- customer's overdue payments- customer's credit limits- customer's pre-payments• Collecting, analyzing, entering customer's sales plan • Provide Sales Managers with the info on placed orders, deliveries, invoices, payments, sales plans from in necessary cases• Update and maintain customer related system data (BDS) and price agreements• Check customer needs and give report to Sales Managers• Responsible for claim handling process• Logistics forecast for the volumes to be delivered on DAP terms. Prioritizing of railway deliveries on DAP terms. Weekly updating of deliveries instructions.• Planning, organizing, coordinating, control of sales support process for “Fine Paper” team (product segment). Responsible for organization of training of new members of the team Show less

Moscow, Russian Federation

Responsibilities: • Organizing transportation of goods throughout Russia• Calculating related costs and minimizing expense• Monitoring the expedition and transportation market• Search and acquisition of transport in specialized systems• Processing transportation requests • Tracking goods in transit• Control over quality and deadline compliance of deliveries• Control over billing and payments• Customer service, resolving on-going issues• Documentation… Show more Responsibilities: • Organizing transportation of goods throughout Russia• Calculating related costs and minimizing expense• Monitoring the expedition and transportation market• Search and acquisition of transport in specialized systems• Processing transportation requests • Tracking goods in transit• Control over quality and deadline compliance of deliveries• Control over billing and payments• Customer service, resolving on-going issues• Documentation control (bills of lading, billing, accounts payable/receivable, etc., both with corporate suppliers and customers) Show less

Moscow, Russian Federation

• Management of supporting documentation, interaction with logistics and transportation companies.• Corporate presence management at trade shows and exhibitions, conducting seminars for clients.• Conducting sales and advertising campaigns, working with designers on corporate advertising.• Interaction with other departments within the company (warehouse, production, accounting, acquisitions, advertising);• Sales department performance effectiveness analysis.Achievements:… Show more • Management of supporting documentation, interaction with logistics and transportation companies.• Corporate presence management at trade shows and exhibitions, conducting seminars for clients.• Conducting sales and advertising campaigns, working with designers on corporate advertising.• Interaction with other departments within the company (warehouse, production, accounting, acquisitions, advertising);• Sales department performance effectiveness analysis.Achievements: - Started as assistant sales manager, promoted to sales manager and, in 2010 further promoted to head of sales department. - Increased sales volumes and client base. - Support of key corporate clients. Show less

Moscow, Russian Federation