● Manage budget; develop and implement measures to reduce unnecessary expenditures.● Complete monthly/ annual reporting of financials, budgeting and forecasting.● Provide strategies and feedback to Regional Property Manager to create business plan and budget forecasts.● Manage the interviewing, hiring and performance of staff of eight employees on a 408-unit, B class community.● Oversee all facets of resident relations, event planning, renewal and leasing programs. ● Managed all aspects of marketing, including collateral creation, online posting and community outreach. ● Monitor the collection of all rental income, including the collection of delinquent accounts.● Increase occupancy and leased apartments, while evaluating financial performance and trends to identify solutions.● Process all invoices within accounting month period.● Maintain knowledge of competitors and changing markets to anticipate unforeseen possible trends and adjust accordingly to meet financial and occupancy projections. ● Work closely with maintenance to provide resident satisfaction on work orders and apartment turns for move ins.● Monitor completion of all online Gracehill/Elevate courses to ensure consistent compliance with Lincoln Property Company policies.● Ensure property is aesthetically attractive.● Experienced in property take overs and fractured properties.● TeamL Business Manager certification - 2018● Certified Training Associate

•Interviews prospective tenants and records information to ascertain needs and qualifications.•Accompanies prospects to model homes and apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.•Completes lease form or agreement and collects rental deposit.•Completes application background & criminal check for approval by Manager•Completes lease paperwork, addendums and seeks file approval from Manager•Assists with creating monthly reports including but not limited to renewals, rents, leasing, traffic and resident retention programs.•Assists with lease renewals.•Makes recommendations on various methods of advertising to generate traffic.•Understands and complies with Fair Housing laws and standards•Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.•Assists in the handling of resident service request and various concerns as required.•Types up and delivers Community and resident letters with Manager approval.•Distributes late notices to residents; such as 3-day notices; 7-day notices.•Distributes Violation Notices with regard to Association Rules & Regulations. Issues via mail, email, and by phone.•Forwards work orders from residents to the Maintenance Supervisor.•Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.•Assists with and attends community sponsored resident function and activities.•Assists in creating the monthly newsletter.•Attends and participates in training classes and seminars as requested.•Maintains open communication with Property Manager and Maintenance Supervisor

Same as above

Leasing Manager * Lease and pre-lease apartments with clients * Process renewals and submit renewal batches * Responsible for all lease file audits * Received consistent 100% excellent shops from Ellis Group * Managed resident and employee relations, posting rent and rent collections * Tracked traffic into the office, source of calls, clients, brokers, etc. * Maintained monthly market survey and knowledge of competition

* Handled all official company correspondence and customer service * Upgraded client and vendor filing system to QuickBooks * Audited & Handled all end of day cash, credit cards and checks * Responsible for AR/AP bookkeeping * Created an updated customer database in Microsoft Outlook * Coordinated sales and promotional events at numerous trade shows * Responsible for placing and tracking all freight and parcel orders

* Coordinated various agendas with local and international clients * Excelled in all aspects of exhibitor and client support, along with customer service issues * Assisted with the production of various sales and marketing materials * Handled all administrative duties including phone calls, mass mailings, emails and faxes